Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Charles
Expertise:Intermediate
Verified Purchase:Yes
Nice and robust watch but needs better battery life.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Aloha Charles,
Thanks for sharing your experience with using your Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode. Without Power Saving mode, this device offers up to 60 hours of battery life. This is based on typical usage so results may vary. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Feel free to check out, "Reduced battery life on your Samsung smart watch" when you have the time to learn about how you can optimize your battery life. Let us know if you have any questions or if you would like further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your experience with using your Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode. Without Power Saving mode, this device offers up to 60 hours of battery life. This is based on typical usage so results may vary. Your Galaxy Watch may be experiencing battery drain or have decreased battery life for several reasons. For example, certain apps can increase battery consumption. Feel free to check out, "Reduced battery life on your Samsung smart watch" when you have the time to learn about how you can optimize your battery life. Let us know if you have any questions or if you would like further assistance afterward by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch. Lots of cool features
on March 12, 2025
Posted by: Jgarrett56
[This review was collected as part of a promotion.] The watch is rugged and versatile. I like the new features like the ecg capabilities. I would like to have facebook messenger on it but I can't figure out how....
Value
4
Response from Samsung USBy R&R Team, March 12, 2025
Good day Jgarrett56,
Thank you taking the time to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your feedback is appreciated. You can receive and respond to Facebook Messenger notifications on the watch by enabling the app's notifications in your phone's Galaxy Wearable app settings. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product manual
https://www.samsung.com/us/support/downloads/
Thank you taking the time to share your thoughts with us about your Samsung Galaxy Watch Ultra. Your feedback is appreciated. You can receive and respond to Facebook Messenger notifications on the watch by enabling the app's notifications in your phone's Galaxy Wearable app settings. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch looks great. It has a big flashy screen
on March 12, 2025
Posted by: 2BIGultra
[This review was collected as part of a promotion.] The ultra is really quick at getting into and out of apps. It's seamless actions across apps makes it really easy to tap into and use and tap back out of anything needed. I like having different watch faces with different colors. And also seeing different things like weather, date, and upcoming apts.
Value
5
Response from Samsung USBy R&R Team, March 12, 2025
Hello 2BIGultra,
Thank you for sharing your recent experience with using the Samsung Galaxy Watch Ultra. We're tickled pink after hearing how the Galaxy Watch Ultra has impacted your daily life. Staying connected to what matters most has never been easier. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your device or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for sharing your recent experience with using the Samsung Galaxy Watch Ultra. We're tickled pink after hearing how the Galaxy Watch Ultra has impacted your daily life. Staying connected to what matters most has never been easier. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your device or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever opened
on March 12, 2025
Posted by: RedEyeJedi
[This review was collected as part of a promotion.] Never lags or has problems and any trouble shooting is made simple with the phones interface truly best phone nice the note 10 plus
Value
5
Written by a customer while visiting Samsung US
Posted by: BigDaddy
from Alabama
Verified Purchase:Yes
Battery life great on the ultra, its a beautiful watch. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Problems straight out the box
on March 11, 2025
Posted by: Dmoney85
[This review was collected as part of a promotion.] I took it out of the box and instantly started having bug after bug software glitch after someone glitch try to charge it with my phone it mistook my phone it's gym equipment and the compass red North facing the Rising Sun in the morning which we all know is East terrible products I mean just not worth it
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Hi there Dmoney85,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. Your candor is valued. We understand how frustrating you may feel with what you have experienced since unboxing your device. We would be more than happy to assist you with troubleshooting your device, however, we need a few more details regarding what may be occurring before we can do so. Without having those additional details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your earliest convenience for further assistance with troubleshooting your device. We hope to hear from you soon! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. Your candor is valued. We understand how frustrating you may feel with what you have experienced since unboxing your device. We would be more than happy to assist you with troubleshooting your device, however, we need a few more details regarding what may be occurring before we can do so. Without having those additional details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your earliest convenience for further assistance with troubleshooting your device. We hope to hear from you soon! Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Ciun
Verified Purchase:Yes
Awesome, nice design. And i love the bold interface.
Written by a customer while visiting Samsung US
Customer Rating
5
Unique design and features
on March 11, 2025
Posted by: Lokealike2
[This review was collected as part of a promotion.] Now brief but very nice watch features. Easy to toggle between apps. Smooth look and design for smart watch.
Value
5
Written by a customer while visiting Samsung US