Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Super clean and a great luxury watch look
on March 12, 2025
Posted by: Thisguy
[This review was collected as part of a promotion.] Runs smoothly with the Bluetooth connection to my phone. Can control my music thru my watch, which is awesome and dont have to take my cell phone out. Use it to moniter myself at the gym. Great calling features and love the it works alone, for when i forget my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung watch yet
on March 12, 2025
Posted by: Watchguru
[This review was collected as part of a promotion.] Best Samsung watch so far. I have owned a few Samsung digital watches but always wanted something better. I bought some other brands but came back for this model. I love the orange band. My only real complaint is the proprietary watch faces. Used a Watch Face app before but can't use it on this model. Battery life is great. Very impressed.
Value
5
Written by a customer while visiting Samsung US
Posted by: Alice
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
I love the watch but it has connection issues. It has awesome features and I love how I can read an entire email instead of a snippet. It keeps disconnecting from my phone and sometimes it won't reconnect unless I reset the watch completely.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on March 12, 2025
Posted by: Devilss
[This review was collected as part of a promotion.] Im in love with my new watch. The dial size is ideal and the excercise feature is great. Overall the watch battery life is great and ability to install apps like what's app is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is excellent thus far. Fits great
on March 12, 2025
Posted by: Bignes
[This review was collected as part of a promotion.] Connectivity is great and was easy to set up. Number sync was also easy to set up to my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 12, 2025
Posted by: Lovebird1
[This review was collected as part of a promotion.] Upgrade from my watch 5 pro to the new ultra is a big improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Knock off will work better than this watch.
on March 12, 2025
Posted by: Disgusted
from Texas
I've had to reset it multiple times because it will all of a sudden not pair with my galaxy phone. Yall have known about this issue for years apparently. Never thought to fix it? No? Not even once? Gross. I hate it and honestly my knock off didn't disconnect once.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 13, 2025
Hey there Disgusted,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. We can certainly understand how frustrating your experience has been so far with your devices not staying connected. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. Please make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. For your convenience, I have included a resource to help resolve what you have described to be experiencing with connectivity. Please feel free to check it out when you can and reach back out to Samsung Support if you would like any further assistance. We're here to help! Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. We can certainly understand how frustrating your experience has been so far with your devices not staying connected. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. Please make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. For your convenience, I have included a resource to help resolve what you have described to be experiencing with connectivity. Please feel free to check it out when you can and reach back out to Samsung Support if you would like any further assistance. We're here to help! Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch.
on March 12, 2025
Posted by: Dane2Sara
[This review was collected as part of a promotion.] I like how it's work end how it's made. It's work excellent.
Value
5
Written by a customer while visiting Samsung US