Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Galaxy watch ultra
on March 17, 2025
Posted by: Cheopr
[This review was collected as part of a promotion.] The watch conects to my phone sinless and it has track my sleep, steps, hard, blood pressure. Perfect overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch!
on March 17, 2025
Posted by: Mrbubba0502
[This review was collected as part of a promotion.] I upgraded a few weeks ago from the galaxy watch to the ultra and so far it's been awesome! The update are pretty amazing from the sleep coach to the body mass reader and ekg only to mention a few. Also the design and style is sleek as and the interchangeable band are what I really love about this watch it makes it great for any occasion!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My old galaxy watch classic 4 it's better
on March 17, 2025
Posted by: Mrbouk137
[This review was collected as part of a promotion.] Notifications are not correct sometimes and do not appear, I do not receive calls when it is connected to my cell phone, it turns off and on by itself, I regret having changed my Galaxy Watch Classic 4, not even for my gym activity does it have strange measurements
Value
1
Response from Samsung USBy R&R Team, March 18, 2025
Aloha Mrbouk137,
Thank you for sharing your experience with using the Samsung Galaxy Watch Ultra. Your candor allows us to improve the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. If your Galaxy Watch Ultra is randomly turning off and on, try restarting the watch, updating the software, and checking for any culprits like corrupted third-party apps or hardware. When you do an impromptu workout, you may forget to activate an exercise tracker on your smart watch or fitness band. To fix this, just turn on automatic workout detection. It will automatically start recording your exercise data when you start working out. For your convenience, I have included a few links to resources that you may find beneficial reviewing to help resolve what you have described. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Samsung smart watch randomly shuts down
https://www.samsung.com/us/support/troubleshooting/TSG01003233/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for sharing your experience with using the Samsung Galaxy Watch Ultra. Your candor allows us to improve the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. If your Galaxy Watch Ultra is randomly turning off and on, try restarting the watch, updating the software, and checking for any culprits like corrupted third-party apps or hardware. When you do an impromptu workout, you may forget to activate an exercise tracker on your smart watch or fitness band. To fix this, just turn on automatic workout detection. It will automatically start recording your exercise data when you start working out. For your convenience, I have included a few links to resources that you may find beneficial reviewing to help resolve what you have described. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Samsung smart watch randomly shuts down
https://www.samsung.com/us/support/troubleshooting/TSG01003233/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery nice and beautiful
on March 17, 2025
Posted by: Inlet0869
[This review was collected as part of a promotion.] A big upgrade over previous watches. Nice giant screen and just a cool device all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on March 17, 2025
Posted by: Loverboy789
[This review was collected as part of a promotion.] Awesome awesome, never had one before I can control almost anything. Make phone calls, text. Charge it up it'll about last my whole week of work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Johnny 1967
on March 17, 2025
Posted by: Pasebas1967
[This review was collected as part of a promotion.] Beautiful wach ,some body say me about that,is exelent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch yet!
on March 17, 2025
Posted by: Joecool17x
[This review was collected as part of a promotion.] Switched from Garmin to the galaxy watch ultra and it is better in every way! Battery life is not what is advertised and the lack of charging on the go is rough but overall 9/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch!
on March 17, 2025
Posted by: Jason78
[This review was collected as part of a promotion.] Great watch, so far very happy with it just haven't got it all figured out yet!
Value
4
Written by a customer while visiting Samsung US