Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - Blue
Average customer rating
3.3
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
50
4 Stars
22
3 Stars
17
2 Stars
13
1 Star
33
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - Blue
Customer Rating
3
Budget headphones that deliver great vocal quality
on May 10, 2023
Posted by: brandon687
from Colorado Springs, CO
[This review was collected as part of a promotion.] I really loved the feel and design of the headphones they fit and stay in your ear nicely without the risk of them falling out. I will say that the bass quality is a little disappointing especially since for the same money that deliver deep bass. If your looking for a pair of headphones that’s easy on the wallet but also delivers powerful vocals and top tier noise cancelling features this would be your best bet. The last thing that sets these headphones apart is your can switch out the tips of them depending on ear size then in the JBL app you can turn on perfect fit and it tailors the music to your ear size.
No, I would not recommend this to a friend.
Response from jbl.comBy Iggy at Customer Support, Iggy at Customer Support, May 10, 2023
We appreciate you for providing feedback on our JBL Tune Flex. We understand that the sonic output of this product didn't meet your expectations. We suggest using the EQ settings of the JBL Headphones App to adjust the Bass and treble to suit your needs. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
4
Pretty decent earbuds
on May 10, 2023
Posted by: ebick929ley
from Akron, OH
[This review was collected as part of a promotion.] These earbuds are similar to other JBL products. The sound quality is subpar when not using the noise canceling option. The case is fairly small and difficult to take out the buds in a quick way. It took some fiddling and turning of the case to maneuver my fingers to get them out and I have smaller hands. The right earbud has more sensitivity that I am used to and just the slightest touch when listening to a social media video caused my Spotify to turn on and play both of them simultaneously. I do like that it has different sized ear pieces to achieve the perfect fit and the sound quality was about expected. They stay charged for a long time and it doesn't take long to recharge. I also like that you don't have to use both buds at the same time.
Written by a customer while visiting jbl.com
Customer Rating
5
Very comfortable buds!
on May 10, 2023
Posted by: Baynes
from Cincinnati, OH
[This review was collected as part of a promotion.] Let me start by saying I really enjoy the sealing ear tips. It allows you to get a precise fit on each ear by removing (if needed) the standard tip. As always, JBL Pure Bass rules! ANC works great as well and can be adjusted in the JBL Headphones app.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Versatile and comfortable earpods, best I’ve used!
on May 10, 2023
Posted by: GmanBam
from Arizona, USA
[This review was collected as part of a promotion.] These ear pods are wonderful. Compared to other styles these are night and day above the type that plug into your ear. The fitment feels natural and the various silicone ends help with “air tight” fit to provide the noise cancellation. The Siri feature is nice, now this it truly easy to use for phone calls. Music sounds great over the ear pods and there is plenty of base as well at options for various music genres even talk radio or other voice only apps. By far the best I’ve experienced thus far.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great budget friendly earbuds
on May 9, 2023
Posted by: I love music
from Newyork City
[This review was collected as part of a promotion.] The JBL tune flex are one of the best budget friendly earbuds that you can get at this time in my opinion. The earbuds sound great and have goid bass.The trick is to try on the different ear tips to see which soud you prefer and to see how much sound you want to let in from the outside world..I also like that you can listen to either earbuds by themselves without one having to be the slave.Also the call quality is pretty good .You get alot for the price.The only thing i dont like is that the case is really slippery to me .Other than that i think they are great.Don't forget to download the App.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Nothing is perfect but these were close
on May 8, 2023
Posted by: StillGrindin87
from Memphis, TN
[This review was collected as part of a promotion.] Overall good earbuds. The earpieces could be more comfortable or made differently to remain in ear. I could hear clearly on phone calls but I did have to make sure the volume was up. Music sounded good and clear as well but had to make sure volume was up.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Quality Earbuds Pack a Punch
on May 8, 2023
Posted by: golfcat
from Missoula, MT
[This review was collected as part of a promotion.] These earbuds deliver quality sound, feel extremely comfortable over time, and have more than enough battery.
Right out of the box, these earbuds paired insanely quickly. They connected to a Google Pixel (phone even prompted the pairing) within 5 seconds of opening the case. Pairing to a Windows laptop was similarly seamless, and being able to switch between the two devices was simple - a necessity for most work-from-home individuals.
Most important to the Tune Flex product in particular, there are different types of ear tips which provide drastically different listening experiences: open ear tips and sealing tips. Be sure to download the JBL Headphones app to toggle between these audio settings when using different kinds. The open ear tips are on the product when the box is opened (they don't even appear to be removable unless viewed closely). These are best used to hear external sounds, and were dynamite while riding a bike, taking a walk, or doing chores while on the phone. The other tips are sealing which deliver a significant boost in base and sound quality.
In addition to the sound quality, the battery (8hrs unit + 24hrs case) lived up to expectations and didn't need to be charged once during a full weekend of hiking. Charge time was relatively quick to both the earbuds via case and to the case with the included USB-C cable.
These were comfortable in a variety of uses, and truly were able to be "forgotten" in the ears for long periods of time, unlike many other earbuds which can cause soreness or a dull ache after long periods of wear.
Overall, the Tune Flex buds did a fantastic job balancing everyday features at a competitive price point, all while delivering the quality JBL sound - would highly recommend.
Right out of the box, these earbuds paired insanely quickly. They connected to a Google Pixel (phone even prompted the pairing) within 5 seconds of opening the case. Pairing to a Windows laptop was similarly seamless, and being able to switch between the two devices was simple - a necessity for most work-from-home individuals.
Most important to the Tune Flex product in particular, there are different types of ear tips which provide drastically different listening experiences: open ear tips and sealing tips. Be sure to download the JBL Headphones app to toggle between these audio settings when using different kinds. The open ear tips are on the product when the box is opened (they don't even appear to be removable unless viewed closely). These are best used to hear external sounds, and were dynamite while riding a bike, taking a walk, or doing chores while on the phone. The other tips are sealing which deliver a significant boost in base and sound quality.
In addition to the sound quality, the battery (8hrs unit + 24hrs case) lived up to expectations and didn't need to be charged once during a full weekend of hiking. Charge time was relatively quick to both the earbuds via case and to the case with the included USB-C cable.
These were comfortable in a variety of uses, and truly were able to be "forgotten" in the ears for long periods of time, unlike many other earbuds which can cause soreness or a dull ache after long periods of wear.
Overall, the Tune Flex buds did a fantastic job balancing everyday features at a competitive price point, all while delivering the quality JBL sound - would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting jbl.com