Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - Blue
Average customer rating
3.3
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
50
4 Stars
22
3 Stars
17
2 Stars
13
1 Star
33
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - Blue
Customer Rating
5
Great earbuds, but a couple of caveats to consider
on May 15, 2023
Posted by: MABP
from Fairfax, VA
[This review was collected as part of a promotion.] Overall, this is a great set of earbuds, and I’d recommend them to anyone looking for a comfortable fit and mostly great sound, but with a couple of caveats.
First, these are a really comfortable fit. I usually struggle with more traditional earbud styles staying in my ears, and having the smaller inner ear piece with the longer stem really seems to help balance these in my ears so they feel more secure since gravity is working with them a little better. They were comfortable and stayed in well regardless of which ear tips I used, but I ultimately found they were most comfortable and had the best noise cancellation if I used the largest tips, which is unusual for me (I’m usually using the smallest size or medium at most).
The noise cancellation depends a lot on having the right ear tip fit, but even with the best fitting tips, the noise cancelling was just ok. It blocked a lot of noise, but definitely not all noise—better than earbuds without active noise cancelling, but not the best noise cancellation on the market by a long shot.
The sound quality depends on how you set the equalizer. When I emphasized the midtones (the Voice setting), music sounded a bit tinny… but when I had more balanced settings or a setting that emphasized other ranges, the sound quality was quite impressive. Whereas I have sometimes wanted to switch equalizer settings depending on what I was listening to with other JBL products, with these, I have pretty much kept everything on the Jazz setting since that seems to maximize the overall sound quality for most music.
I really like having the touch controls on these earbuds (start/stop on the right, changing noise cancelling/active aware/talk through on the right), though my husband hates that feature. This is really a personal preference, but something that I like.
The form factor for both the earbuds and the case are really nice. The case has a really long life on a single charge, especially for the size. I just wish it has a little loop built in so that I could attach it to a keychain to keep it securely with me all the time.
First, these are a really comfortable fit. I usually struggle with more traditional earbud styles staying in my ears, and having the smaller inner ear piece with the longer stem really seems to help balance these in my ears so they feel more secure since gravity is working with them a little better. They were comfortable and stayed in well regardless of which ear tips I used, but I ultimately found they were most comfortable and had the best noise cancellation if I used the largest tips, which is unusual for me (I’m usually using the smallest size or medium at most).
The noise cancellation depends a lot on having the right ear tip fit, but even with the best fitting tips, the noise cancelling was just ok. It blocked a lot of noise, but definitely not all noise—better than earbuds without active noise cancelling, but not the best noise cancellation on the market by a long shot.
The sound quality depends on how you set the equalizer. When I emphasized the midtones (the Voice setting), music sounded a bit tinny… but when I had more balanced settings or a setting that emphasized other ranges, the sound quality was quite impressive. Whereas I have sometimes wanted to switch equalizer settings depending on what I was listening to with other JBL products, with these, I have pretty much kept everything on the Jazz setting since that seems to maximize the overall sound quality for most music.
I really like having the touch controls on these earbuds (start/stop on the right, changing noise cancelling/active aware/talk through on the right), though my husband hates that feature. This is really a personal preference, but something that I like.
The form factor for both the earbuds and the case are really nice. The case has a really long life on a single charge, especially for the size. I just wish it has a little loop built in so that I could attach it to a keychain to keep it securely with me all the time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Versatile earbuds with dynamic sound
on May 15, 2023
Posted by: Drbll
from Two Rivers, Wisconsin
[This review was collected as part of a promotion.] These new earbuds are bound to be a hit with all users. You can use them with sealing tips or without. I tried both ways, the medium sealing tips are my favorite and seem to offer a more secure fit for my ears. Bluetooth is easily connected and has a very strong signal. The JBL app offers an easy interface to custom tune the sound and noise canceling settings. The find my buds feature is really nice if you tend to misplace things. Battery life is exceptional and charging times are very acceptable. These buds are a little difficult to grab out of the charging case, but that is minor.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing bass & quality sound! 🎶
on May 13, 2023
Posted by: alison_530
from Woodland, CA
[This review was collected as part of a promotion.] The reason I agreed to review these earbuds is because I wanted to try something new. My current earbuds have a limited amount of battery power. Only four and a half hours of maximum playtime. Which is not enough for me. With these coming in at 10x that, I was happy to try them out.
Right out of the box, both earbuds were 100% charged and the case was 80% charged.
Inside the box was the two earbuds, charging case, short usb-c charging cord, (no power adapter) one set of “open” ear tips, another set of small medium and large “sealing” ear tips & a quick start guide.
Initially I connected the earbuds by way of going to my settings, then Bluetooth, then by pressing the connect button, I was able to pair them instantly.
After that I installed the JBL app by way of the QR code inside the quick start guide. Then I opened the app and since I’d already connected them previously they were already displayed and connected.
The JBL app has a multitude of different settings that outperform all others I have used. You can easily open it and change the settings to your liking.
Within the app there is ambient sound control. Which is where you can activate noise canceling, ambient aware & talk thru. I found the best sound came when I had the active noise cancelling activated.
These earbuds advertise as having “pure bass” and “zero noise”. The bass on them is superior and the zero noise feature (active noise canceling) is on point.
In order to have these fit in my ear I had to remove the pre installed “open” ear tip and replace it with large “sealing” ear tip. This was not easy to do. It made me really frustrated and it took me way too long to replace.
As far as touch controls on the earbuds it’s the typical standard of one tap for play pause, two taps for fast forward, three taps for rewind. Double tap to answer or hang up an incoming call. And long press for mic.
My expectation for these earbuds was average based on their price point. Their sound quality, active noise cancelling and battery life exceeded my expectations.
However, I don’t like that they don’t automatically stop functioning when I pull them out of my ear. It has to be done manually.
The touch control on the ear bud is activated accidentally when handling them.
The earbuds were not easy to pull out of the charging case each time. I expected them to have better grip but was disappointed when I struggled to grasp them.
The charging case is very lightweight. It has a matte finish which also makes it difficult to hold onto.
But I am fairly pleased overall with these JBL tune flex earbuds. Definitely the best features are their sound quality (including bass), active noise cancelling, and extra, extra long battery life. Thanks JBL!
Right out of the box, both earbuds were 100% charged and the case was 80% charged.
Inside the box was the two earbuds, charging case, short usb-c charging cord, (no power adapter) one set of “open” ear tips, another set of small medium and large “sealing” ear tips & a quick start guide.
Initially I connected the earbuds by way of going to my settings, then Bluetooth, then by pressing the connect button, I was able to pair them instantly.
After that I installed the JBL app by way of the QR code inside the quick start guide. Then I opened the app and since I’d already connected them previously they were already displayed and connected.
The JBL app has a multitude of different settings that outperform all others I have used. You can easily open it and change the settings to your liking.
Within the app there is ambient sound control. Which is where you can activate noise canceling, ambient aware & talk thru. I found the best sound came when I had the active noise cancelling activated.
These earbuds advertise as having “pure bass” and “zero noise”. The bass on them is superior and the zero noise feature (active noise canceling) is on point.
In order to have these fit in my ear I had to remove the pre installed “open” ear tip and replace it with large “sealing” ear tip. This was not easy to do. It made me really frustrated and it took me way too long to replace.
As far as touch controls on the earbuds it’s the typical standard of one tap for play pause, two taps for fast forward, three taps for rewind. Double tap to answer or hang up an incoming call. And long press for mic.
My expectation for these earbuds was average based on their price point. Their sound quality, active noise cancelling and battery life exceeded my expectations.
However, I don’t like that they don’t automatically stop functioning when I pull them out of my ear. It has to be done manually.
The touch control on the ear bud is activated accidentally when handling them.
The earbuds were not easy to pull out of the charging case each time. I expected them to have better grip but was disappointed when I struggled to grasp them.
The charging case is very lightweight. It has a matte finish which also makes it difficult to hold onto.
But I am fairly pleased overall with these JBL tune flex earbuds. Definitely the best features are their sound quality (including bass), active noise cancelling, and extra, extra long battery life. Thanks JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
An Interesting Variation
on May 13, 2023
Posted by: The Bald Guy
from 1/2 hour drive from Mt. Rushmore in South Dakota
[This review was collected as part of a promotion.] JBL TUNE FLEX (I like the name)
An interesting concept. Give the option of using the earbuds interchangeable ear tips or the hard plastic. More on this later.
A lot of the usual's in packaging so as cardboard doesn’t make music. “nuff said!
Opened the package and wrapped around the interior packaging was a big suggestion to use the app on your phone. Good idea. The buds had over a 50% charge so directly to setup and listening. The download for the JBL app was done previous and no issues on my android phone. The app recognized the tune flex immediately. And on to my preferred music.
So for my testing the thought of semi methodical was put on hold. My tastes change moment to moment. So listened to podcasts, videos inc documentary, Gregorian Chants, Big Band, Classic Rock, Country & Western and a few thing I am not sure what they were! Came away with a few thoughts.
The JBL App proved its worth. With each variation or genre the equalizer provided a better way to listen. With in the equalizer is, Extreme Bass, vocal, Bass, Club & Studio. My over all preference was Studio and Club for music and vocal for most posdasts. Now my Grand Daughter has a different set of choices. So again the app is worthwhile. And hey easy to use.
Female vocals on a podcast came out ahead. Did great on Big Band and even better with Classic Rock and Country & Western. Did well on a wide variety of music and dealt with quality of music recording very well.
Now my phone (the brand called expensive) doesn’t like earbuds to do phone calls. Just the answering and hanging up be the issue. Maybe with trial and mostly error this will improve. The voices on the other end did sound wonderful and I was told my voice was clear and unmuffled.
The earbuds standard are a hard plastic with minimal interchangeable ear-tips. Amazingly comfortable with the smallest ear-tip but bass suffers. Theses are the tips installed from the factory. By experimenting figured out which ear-tip worked the best for me. Compromise between comfort and bass. Now the case is where the buds are charged. Just a “C” type connection and few LED lights to get the job done.
The Tune Flex are an overall decent pair of electronics. They do the job they are designed for and do a fairly good job at the same time. But a couple of negatives. How about a one meter charging cord not the ¼ meter cord furnished. And how about adding orange racing stripes to the case. The black case has a tendency to disappear now and again.
There is more to these earbuds, but no need to drag out a review. I like these and would replace if lost.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Cute, Light Weight, Great Fit, Exceptional Quality
on May 12, 2023
Posted by: RockyKarthik
from Cincinnati, OH
[This review was collected as part of a promotion.] These are small, cute and light weight than many other earphones I tried from JBL.
Finally I have a cute little box to store all my different size ear buds. Thanks to JBL.
The sound quality exceeds all its previous versions. It is crisp, clear and exceptional.
There are buds for all ear sizes that makes them a great fit for the ears.
Finally I have a cute little box to store all my different size ear buds. Thanks to JBL.
The sound quality exceeds all its previous versions. It is crisp, clear and exceptional.
There are buds for all ear sizes that makes them a great fit for the ears.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
A Versatile and Feature-Rich Pair of Earbuds
on May 11, 2023
Posted by: Vineet
from Dallas, TX
[This review was collected as part of a promotion.] The ANC on the JBL Tune Flex is not as good as on some of the more expensive ANC earbuds, but it is still effective at blocking out background noise. The ambient sound mode is great for when you need to be aware of your surroundings, and the transparency mode is perfect for when you need to have a conversation without taking your earbuds out.
The JBL Tune Flex are comfortable to wear for long periods of time, and they come with a variety of ear tips to ensure a good fit. The sound quality is good, with clear vocals and powerful bass.
Here is a more detailed look at the pros and cons of the JBL Tune Flex:
Some Strengths:
Active noise cancellation
Ambient sound mode
Transparency mode
Comfortable fit
Good sound quality
Long battery life
Water-resistant
Affordable price
Active noise cancellation
Ambient sound mode
Transparency mode
Comfortable fit
Good sound quality
Long battery life
Water-resistant
Affordable price
Overall, the JBL Tune Flex are a great pair of true wireless earbuds for the price. They offer a lot of features, including ANC, ambient sound mode, and transparency mode, as well as a comfortable fit and good sound quality.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Little buds park a punch
on May 11, 2023
Posted by: FriendlyAudioGuy
from Upstate, NY
[This review was collected as part of a promotion.] These things sound great. I really enjoy the timing that is available through the app and the fact that I have a choice of ear but fits with the included sleeves. I do wish that the battery life was a little better however it is understandable for the size of the product.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
SUPER SOUND WITH NO NOSE
on May 10, 2023
Posted by: JBL party house
from Sterling Illinois
[This review was collected as part of a promotion.] This Tune Flex earbuds are very crisp clear sound with really nice bass to it when i was listening to music. The nose canceling is super, no one could hear my loud background while i was talking to them. Its a very small case that pretty much can fit in small pocket with no problem. Has really cool features just by tapping on the side of the earbuds and can even open up google now by tapping them. Has many features in the mobile app too use. Only thing i did not like was that it felt kinda slippery in my ear like it was going to fall out. But besides that they are great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com