Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - Blue
Average customer rating
3.3
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
50
4 Stars
22
3 Stars
17
2 Stars
13
1 Star
33
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - Blue
Customer Rating
4
Impressive for Designed Use
on January 4, 2024
Posted by: Todd17
from Washington State
[This review was collected as part of a promotion.] +Clear Sound on both media and calling
+Good Battery Life
+Sturdy case
+Comfortable with proper rubber tips
+Effective Noise-Cancelling
+Good Battery Life
+Sturdy case
+Comfortable with proper rubber tips
+Effective Noise-Cancelling
-Light on Bass
-Earbud removal can be difficult
-Earbud removal can be difficult
Overall these are pretty impressive. I use these earbuds for calling and listening to spoken word sources such as podcasts and audiobooks. The clarity is very good, with or without Active Noise Cancelling. TalkThru is great for a quick exchange without having to pause & restart the sound.
With the correct size tips installed, I can listen for multiple hours without discomfort. The batteries last a full morning/afternoon of listening and can be easily supplemented with the case/charger.
The only weaknesses IMO are the relative lack of bass for music listening, and the slipperiness of the earbuds themselves. Removing them from the case requires a little effort, which probably bodes well for them not falling out accidentally.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
As expected, great sounding earbuds!
on January 4, 2024
Posted by: bigrunnermike
from Temecula, CA
[This review was collected as part of a promotion.] I received the Tune Flex earbuds and was excited to use them as I needed a better solution than the other in-ear "pods" I'd been using before. The Tune Flex right out of the nicely packaged box, looked and felt great. Pairing them to my iPhone was simple as the app just popped up on my phone. When I first put them in my ears they seemed to just easily fall out until I realized that changing the rubber eartips and doing a slight "twist" made them sit perfectly in my ear. It was a bit difficult to pull the rubber eartips off but once I figured it out, it was no problem to change them out. The sound was (of course) JBL GREAT! I especially love the charging case and it's 3 lights to show how charged they are. The app's eq is fun and really helped design the sound I like. I've used these mostly to watch videos on my phone, and to listen to music. For me, they seem like they'd fall out while working out, and so I am afraid I have not used them for that. Noise cancellation worked ok while I had a bigger ear tip installed, but with the smaller tips, I didn't notice it. I do want to say again how much I love the sound of these earbuds! Thick bass that's not overpowering, clear mids and highs and just that good JBL sound. It would be great if these charged on my charging pad instead of having to plug them in. I used these on super long road trip and got about 7.5 hours battery life...pretty good!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
May be IPX4 and suitable for workouts, but...
on January 1, 2024
Posted by: The Head Hunter
from Darien, IL USA
[This review was collected as part of a promotion.] These True Wireless earphones has IPX4 for intense workouts, but make sure you don't immense yourself during heavy squalls and/or go scuba diving with these, as these aren't appropriate for scuba diving. For optimal noise cancelling and deep detailed JBL-quality sound, keep your ear tip settings at "open ear tips" on the JBL Headphones app, which are required to optimize the JBL Tune Flex. It will work with "Sealed Ear Tips" but don't expect wind noise reduction with that "switch". I had to play "Broken" by Seether from their album "Disclaimer II" (Courtesy of Wind-Up Records, distributed by Sony) and two versions of "Calm Agitation" (Zankuro's Theme from the video game Samurai Shodown IV: Amakusa's Ascent--called "Samurai Sprits" in Japan by SNK, music by SNK Sound Team) a couple of times just for the sake of this review. Obviously the JBL Tune Flex works BEST using the "Open Ear Tip" setting on the JBL Headphones App. So in order to get the best possible audio, you will have to use the desired "Open Ear Tip" setting because these ear tips aren't closed-ear. In fact these have strict JBL Headphones App setting requirements for the best enjoyment possible. So unless you're used to "open ear" earbuds, then these aren't for you, as often closed-canal earbuds are better for JBL Newbies. These truly wireless earbuds were meant for the intermediate JBL product user and "jocks" who don't mind some background noise during their workouts. There are more beginner-friendly JBL headphone offerings as these aren't for JBL newbies.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, Customer Support, January 4, 2024
We appreciate your feedback on our JBL Tune Flex. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Sound - Get the App!
on December 31, 2023
Posted by: Frankowitz
from Minneapolis MN
[This review was collected as part of a promotion.] Love the JBL Tune Flex Ear Buds. They have the usual Great JBL Sound, with booming bass.
The box contains a Quick Start guide, a box of ear tips and a short USB A to C cable for charging (it's Orange making it easy to find) plus the Ear Buds. (see the pictures)
My advice is to download the JBL Headphones App right away! There's a QR Code with the link. Mine came with a decent charge out of the box, but I charged it fully just to be safe, while I installed the JBL Headphones App on my phone. The case has lights that indicate the level of charge...they go out when the device is fully charged.
The JBL Tune Flex uses Bluetooth to connect. Opening the case makes the Ear Buds discoverable, and they easily connected to my Samsung with a custom name for easy identification.
Operation is simple using taps to the top of the earbud, the part in your ear (that's the actual speaker). You can use them in one ear (Mono) or both (Stereo), the controls are the same on each side. I chose to use the Ear Buds with open ear tips, just as they came out of the box. If you choose to use the Sealing Ear Tips (there are 3 different sizes) the first thing to do is remove the Open Ear Tips...see my picture with the tip removed. Directions are on the the first page of the Quick Start Guide...don't overlook them!!
With the JBL Headphone App, you can customize many of the device controls and the sound; there's also an Equalizer that works very well, I was using Sirius XM from my phone and settled on the "Vocal" EQ setting. There are also three settings (available in the App) for Ambient Noise and with 6 adjustments within that, you should be able to find just the right setting for your location(s).
The box contains a Quick Start guide, a box of ear tips and a short USB A to C cable for charging (it's Orange making it easy to find) plus the Ear Buds. (see the pictures)
My advice is to download the JBL Headphones App right away! There's a QR Code with the link. Mine came with a decent charge out of the box, but I charged it fully just to be safe, while I installed the JBL Headphones App on my phone. The case has lights that indicate the level of charge...they go out when the device is fully charged.
The JBL Tune Flex uses Bluetooth to connect. Opening the case makes the Ear Buds discoverable, and they easily connected to my Samsung with a custom name for easy identification.
Operation is simple using taps to the top of the earbud, the part in your ear (that's the actual speaker). You can use them in one ear (Mono) or both (Stereo), the controls are the same on each side. I chose to use the Ear Buds with open ear tips, just as they came out of the box. If you choose to use the Sealing Ear Tips (there are 3 different sizes) the first thing to do is remove the Open Ear Tips...see my picture with the tip removed. Directions are on the the first page of the Quick Start Guide...don't overlook them!!
With the JBL Headphone App, you can customize many of the device controls and the sound; there's also an Equalizer that works very well, I was using Sirius XM from my phone and settled on the "Vocal" EQ setting. There are also three settings (available in the App) for Ambient Noise and with 6 adjustments within that, you should be able to find just the right setting for your location(s).
All of this functionality, at a tremendous price makes for a great value which is why I give the JBL Tune Flex Ear Buds FIVE Stars
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
I changed my mind once I got the ear tips right.
on December 30, 2023
Posted by: Jay Jay
from Daytona Beach, Florida
[This review was collected as part of a promotion.] W when I first got the product, I opened it up. The packaging was nice and neat. It was well secured within the box that it was sent in. I proceeded to open the package itself and I looked and saw that the package was in good shape, I opened up and pulled all of the items out of the box including the instructions. Everything look good all the pieces look superb. After I started charging the product up, I was able to get it to hook up to my iPhone rather easily. I already had the app for the headphones due to headphones that I had from JBL I use the app to program and digitize the headphones or earbuds per se and to be honest they sound pretty good. The product itself Is a good quality and the sound I would give it a B- if I put it on a scale from A to F. I would give it a B minus in sound but the quality of it I would probably give an A- Overall I like this product and I would recommend it to my friends that like good sound lite weight earbuds.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great ear buds for the price
on December 30, 2023
Posted by: Reina93
from Los Angeles, CA
[This review was collected as part of a promotion.] I love them clean and clear sound. Great quality,
Easy pairing with any device . noise cancellation
you can tweak with the EQ with the app.
Easy pairing with any device . noise cancellation
you can tweak with the EQ with the app.
cons : case is a bit bulky ..The touch controls are a bit annoying, constantly calling random numbers . so you need to be careful of how you grab them when putting them in the case. but You can just turn it off though so it's not a big deal.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Beautiful sound with emphasis on bass!
on December 29, 2023
Posted by: Panama Jack
from Bisbee, Arizona
[This review was collected as part of a promotion.] I really love these! I used the larger tips which were easy to install after removing the hard to see black rubber tip protectors. I have used these for three days with the battery still reading full on the base unit. Approximately 4 hours of total use. The manual says 33 hours before recharge. The sound is outstanding , nice bass! Lightweight and comfortable. C type charge so charge is fast with provided cable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
All About That Pure Bass
on December 29, 2023
Posted by: CMajorPorter
from Teaneck, New Jersey
[This review was collected as part of a promotion.] These wireless noise canceling earbuds are super comfortable to wear and easy to use with Bluetooth. The buds feature four microphones, the app to set ambient sound control, ear tip sound settings, voice aware and tapping gestures. Wow!—with its own sound mixer possibilities they respond to touch/tap for music player controls and phone call control. The optional volume limiter automatically sets the level below 85db to protect hearing. You get a quick start guide to help you set up and answer frequently asked questions. Four microphones!—an amazing 12mm dynamic driver, the ability to receive calls crystal clear; the sleek charger box that looks luxurious includes polar white indicator lights and takes up to two hours to fully charge via USB-C. I use these earbuds at home and I love to use them when I am out and about running errands. The bass sound is awesome and I can really feel the kick in the my favorite tunes. It’s all about that pure bass and sound control. I like that they feel light in my ear and I prefer to wear them without the extra included DIY ear sealing tips. I am giving this product a rating of five out five stars overall and I am happy that the ebony color matches all of my outfits.
I would recommend this to a friend!
Written by a customer while visiting jbl.com