Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - Blue
Average customer rating
3.3
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
50
4 Stars
22
3 Stars
17
2 Stars
13
1 Star
33
92%of customers recommend this product.
(
37 out of
40)
Customer Reviews for JBL - Refurbished Excellent - Tune Flex True Wireless Noise Cancelling Earbuds - Blue
Customer Rating
5
Recoman !
on February 5, 2024
Posted by: Alexandruuu83
Best bass ever! For every day..to relax..............
Written by a customer while visiting jbl.com
Customer Rating
1
Some of the worst ear buds ever purchased
on February 5, 2024
Posted by: Nmac
Owned two sets of these now and both have stopped charging randomly sometime both won’t charge sometimes one won’t charge. Nothing better than getting to the gym to find out your headphones are dead. Don’t waste your money buy AirPods or even skull candies over this trash
Response from jbl.comBy Customer Support, February 5, 2024
Thanks for your feedback. We're here to help with your JBL Tune Flex. You may try cleaning the charging terminals on the earbuds using a swab dipped in a rubbing alcohol, as foreign matter on the metal charging contacts may affect the charging process of it. If these steps didn't work, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing Headphones
on January 22, 2024
Posted by: Hamiltonfvi
from Tampa, Florida.
[This review was collected as part of a promotion.] I gotta say, I own several headphones from different major companies and these are more expensive than the Tune Flex but somehow I found myself using The Tune Flex more often than the others, you'll see why.
The sound coming from the Tune Flex is amazin, it goes higher than other brands, crispier, the bass is there, I mean, it's really there, you can feel it like you are wearing those big headphones over the ear, which is rare for this type of product when considering that most of these headphones don't use that feature due the small size but somehow the JBL Tune Flex manages to bring it here and it's great, really great, hearing music with this headphones is a pleasure to your hears.
Another feature that really impress me is the Noice Cancelation and the ANC, they work really well for a headphone that is already cheap, much better than other expensive headphones I own.
The battery running time is more than amazing, I've been spending hours listening music while studying, receiving phone calls and I haven't seen the battery levels going below 80%, this is remarkable.
Another great thing is the app, it's so user friendly, easy to navegate and with a lot of options, it's really a pleasure to be able to select different hearing styles so easily on the equalizer, the music hits different with each one and this is something you don't see in other apps. Regarding the app, I have only one complain and it is within the equlizer itself, there are arrows pointing left and right that allows you to select the style of equlizer you want to use, that's fine but the problem comes when you reach the last selection, there is nothing that tells you that you have reached the end, at least one of the arrows should desapear or a pop up telling you "you cannot proceed further" for example.
Regarding the case, it's very small, smaller than the other headphones I own and that's a very good thing, I can my JBL every I go, I can barely feel then in my pants, although I have a couple of small complains, one is the headphones are kinda difficult to get them out of the case and the second is related to that, most of the time you press a button on the headphones when taking them out of the case which make them change their default setting or last saved configuration.
In overall, the JBL Tune Flex makes wonder considering the price, they do a much better performance than more expensive brands. I look foward to see more JBL products on the future since it shows they really care to bring an optimal customer experience.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Pretty Nice
on January 22, 2024
Posted by: GrizzyWizard
Good sound quality and battery seems to last a good long while. But they hurt my ears because they are a little too big for me. I did put on ear tips from another pair of earbuds I have and it helps. Otherwise, I like them a lot.
Written by a customer while visiting jbl.com
Customer Rating
5
on January 22, 2024
Posted by: Bloobie420
These are great! I like how they engage when I take them out of their case. I haven't had an issue with them falling out but haven't used fr exercise yet. Stays charged for two or three days. Easily paired up initially. Controls on the earbuds pause music and hang up phone calls.
Written by a customer while visiting jbl.com
Customer Rating
4
Solid little earbuds with a better fit than most
on January 17, 2024
Posted by: mrkstel
from Seattle, WA
[This review was collected as part of a promotion.] For the price, these are pretty solid little earbuds with decent sound. The multiple sized tips ensure a good fit for most ears. I like to listen to music and podcasts while running. Normally other buds normally will shake loose, these stayed secure with minimal adjustments. The sound while listening to music is really good in the mids and highs, but the base became a little distorted at times. The ANC was pretty average. The app is a nice touch and makes and adjusting the equalizer pairing easy. However I wish there were a few more preset equalizer options - perhaps that will come in a future update. The battery life is outstanding as I was able to get nearly 8 hours of use between charges. Overall, I was impressed by these little earbuds.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Decent Earphones
on January 15, 2024
Posted by: Noamgot1234
from Florida
[This review was collected as part of a promotion.] Sound good. Price was right. They feel ok on the ears. Bass sounds are average but it's a nice earbuds if you are using it to studyor just go for a jog. Only 4 stars because i don’t like the ergonomics of the case - it’s a bit bulky. Also, the tap controls on the headsets themselves I’m not really fond of. Overall small complaints.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Solid performer, deep base, strong mids and highs
on January 14, 2024
Posted by: svonavja
from Cleveland, Ohio
[This review was collected as part of a promotion.] If you are looking for an outstanding performance to price ratio these will not disappoint, they provide comfort for long use as well as very good noise cancelling performance. They have a well balanced sound that can carry low bass very well without being over powering, the mids and highs are able to shine through creating a pleasure listening experience. The app is very user friendly and the equalizer is very good at dialing them in, able to adjust controls in app which is a very nice option. I definitely recommend these and will be enjoying them for a long time.
Pros:
Light weight
Solid battery life
Usb-c
Balanced sound
Price
Solid app
Easy to grab
Clear calls
Light weight
Solid battery life
Usb-c
Balanced sound
Price
Solid app
Easy to grab
Clear calls
Cons:
No wireless charging
No proximity sensor to pause music when removed
Charging contacts are low in case which can be hard to clean
Seal in ear can be difficult sometimes, will need to test all seals again
No wireless charging
No proximity sensor to pause music when removed
Charging contacts are low in case which can be hard to clean
Seal in ear can be difficult sometimes, will need to test all seals again
I would recommend this to a friend!
Written by a customer while visiting jbl.com