Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Another brilliant phone from Samsung
on June 29, 2022
Posted by: TheAntAssassin
from Medford, OR
Expertise:Intermediate
Let's start off with the good. Samsung makes quality devices and this one is no exception. I really like the display and the s-pen. This is my first time having a galaxy that provides the s-pen and I find myself using it often.
I have found that battery life is excellent. It's on par with my previous s21 ultra and I can easily get two days of use out of it. YouTube reviews are so one sided sometimes and people get caught up with specs and features that we forget that those people arent "normal" folks like us. They review tech for a living. If you're an average user like myself, you'll get great battery life.
I have used iphone most of my life since I purchased my first phone. Samsung just does it better.
The camera.......oh lawd. It's amazing. I've used the telephoto feature so much! It works for nature shots incredibly well and for close ups of my kids playing.
The bad: not all apps are optimized for this phone yet. I own my own business and use my phone almost exclusively. One of my apps caused the phone to flicker and go dark several times. Completely random. But other than that I haven't had any issues.
I have found that battery life is excellent. It's on par with my previous s21 ultra and I can easily get two days of use out of it. YouTube reviews are so one sided sometimes and people get caught up with specs and features that we forget that those people arent "normal" folks like us. They review tech for a living. If you're an average user like myself, you'll get great battery life.
I have used iphone most of my life since I purchased my first phone. Samsung just does it better.
The camera.......oh lawd. It's amazing. I've used the telephoto feature so much! It works for nature shots incredibly well and for close ups of my kids playing.
The bad: not all apps are optimized for this phone yet. I own my own business and use my phone almost exclusively. One of my apps caused the phone to flicker and go dark several times. Completely random. But other than that I haven't had any issues.
If you're in the fence, do yourself a favor and purchase this device! You won't regret it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Downgrade from previous models.
on June 29, 2022
Posted by: a_more
from Houston, TX
Expertise:Expert
I regrettably decided to trade-in my Samsung Galaxy Note 20 Ultra and quickly realized it was a mistake. From my initial inspection, the phones are identical in size, which was not a big deal for me; however, this phone does not have the option to expand storage memory as it DOES NOT HAVE A MICRO SD CARD SLOT. This is a MAJOR downgrade. Additionally, I've had glitches and dust in camera problems since I received the phone. In a recent software update the phone froze and had to be serviced by Samsung. My rating is so low because this is NOT AN UPGRADE FROM PREVIOUS MODELS.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 29, 2022
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. We do hope that the issues with your device are resolved as quickly as possible. Thanks again for being a Samsung customer.
Written by a customer while visiting Samsung US
Customer Rating
5
Here's a review for you
on June 29, 2022
Posted by: Smp411
from Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] Take a picture of the moon with your phone. If it doesn't look like the attached, buy this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great flagship from samsung
on June 29, 2022
Posted by: Paulk
from Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this a month ago for my sister and this really a good phone… the camera is really good, take it from someone who used iphone. There is no lags and the boxy look really makes it a head turner
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed comes great phone
on June 29, 2022
Posted by: Alice
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] It's a good phone with lots of space for apps and pictures. The quality overall is great work well on every occasion. Screen is nice and bright at 1750 nits, can see the screen in direct sunlight with no issues. The camera could use some more work when changing zooms to be smoother but overall great quality.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and wonderful screen
on June 29, 2022
Posted by: Dragonseeker73
from Camden, TN
Expertise:Expert
[This review was collected as part of a promotion.] I bought this device back in March and loveit since day one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S22 Ultra 512GB (Green)
on June 29, 2022
Posted by: LocalGDR
from Atlanta GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my phone 8 weeks ago and it is close to perfect. The battery is ok on power save mode charging to 85%. The battery works good charged all the way up to100%. The lack of SD card slot is disappointing but not a deal breaker. Functionality is superb however and that is why I purchased this phone. An IR Blaster would be nice to add as well.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on June 29, 2022
Posted by: Dominic P
from Clearwater FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone since it launched and I recommend it to anyone. It gives you a high end android experience with fantastic phone and smartphone capabilities. Admittedly I don’t use the S PEN often, but the size and shape of this phone make it even better. The photos are professional grade and it use it for listing my properties.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US