Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
4
A bit more complicated than should be ♡
on May 25, 2022
Posted by: Dieann63
from Pennsylvania
Expertise:Intermediate
The phone is great and has a long battery life but... its complicated and stubborn! Personally I need to be able to customize my text them packet to help me see it all better. I bought a theme, but you can't apply it. Also when I try to use Samsung messenger it's blank! I'm forced to use Google messenger. The camera is awesome but again, it's complicated. I'm in a love hate relationship with this phone!! I'm hoping future updates will fix the message theme as the choice between light or dark mode is not cutting it for my eyesite. Looks more like my email mess!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Save your money.. Dn go for it.
on May 28, 2022
Posted by: Bondgamer
from Delaware
Expertise:Expert
Samsung is just trying to earn profit by removing features and making fool of people by clever advertising. They had no reason to remove memory card slot. Also these new Samsung phones have performance issues.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Edward Smith, Social Commerce, June 1, 2022
Hi Bondgamer, thank you for your feedback on your Galaxy S22 Ultra. We are always looking for ways to improve our products and user experience for the future based on user feedback. Thank you again for your feedback and being a valued Samsung user.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and the best camera
on May 29, 2022
Posted by: Bori
from 40291
Expertise:Expert
i had a fold 3 and i decide to upgrade and i love all the feature the camera brings
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am excited about my phone!
on June 5, 2022
Posted by: Valery
from New York
2 weeks ago I bought my cell phone and I am very happy with it!! I'm still poking around, I mean getting to know my phone and so far I haven't had any problems. Well, only that in the diagnostics it doesn't notice when I connect the wireless charger but everything else is fine for now.
I love my phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on June 7, 2022
Posted by: John
from New York
Expertise:Intermediate
Good product - really love the product quality and features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10 out of 10!
on June 7, 2022
Posted by: Tom Waz
from Manchester, CT
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a few months ago and it's been absolutely amazing.
The photo quality, battery life, and processing speed is the best!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung Samsung is the best company I love
on June 10, 2022
Posted by: Nour
from New haven ct
Expertise:Beginner
I love Samsung company they sell a nice phones and laptops and TVs on the property have they are nice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have mixed feelings about the s22
on June 14, 2022
Posted by: Jonas ace
from Bronx ny
Expertise:Expert
I bought this a month ago and so far I have mixed feelings I feel like the processor could be a bit faster I feel like the battery dies a bit faster as well then the s21 and I'm still trying to get familiar with the features of this phone I also noticed that the phone has been overheating sometimes as well
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US