Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Camera amazing
on April 12, 2022
Posted by: Badbone
from Albany, or
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my s22 for a few weeks now. It is the best of both worlds. I have been a avid note user and was sad when they discontinued. But this phone does it all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 12, 2022
Posted by: Neco
from Pensacola, FL
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a month ago and i absolutely love it, i use to own a Note 20 Ultra and im so happy the S series adopted the S pen for the Note series lovers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Better features than S20 ultra
on April 12, 2022
Posted by: Luv2shop
from Louisiana
[This review was collected as part of a promotion.] I bought this Galaxy S22 ultra (unlocked) last few weeks. It's better performance as well as the features. On the other hand, the screen freezes and unfunctional for a couple times!
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Chrystel, Samsung Care, April 14, 2022
Hi Luv2shop,
Thank you for getting in touch with us and loving the product despite your issues. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy S22 Ultra screen freezes and isn't functioning properly. I understand how worrisome it can be when your phone freezes and the touch function isn't working correctly.
Please visit this link below for some troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Another is Touchscreen issues on a Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01213974/
Keeping your device's software updated regularly will ensure it continues to run smoothly:
https://www.samsung.com/us/support/answer/ANS00077582/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144403209
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant with great features
on April 12, 2022
Posted by: Ranzo
from New mexico
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the mobile during the pre-order period.
So far, the mobile is great with so many new features. I like that it has the s pen like the notes mobiles.
So far, the mobile is great with so many new features. I like that it has the s pen like the notes mobiles.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone, definitely improved!
on April 12, 2022
Posted by: LuminaLiv
from Deltona, FL
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered the S22 Ultra and I must say, I'm extremely impressed by the sleek design and the updated features, while there are some minor things here and there that could use some fixing, it overall has exceeded my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
5 star
on April 12, 2022
Posted by: Zoheb
from Ohio
Expertise:Expert
[This review was collected as part of a promotion.] Phone is awesome loving it.
Will definitely recommend it.
Will definitely recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 12, 2022
Posted by: Frankcastle98
Expertise:Intermediate
[This review was collected as part of a promotion.] It's so good beats any phone I've had before I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on April 12, 2022
Posted by: Stitchwitch94
Expertise:Intermediate
[This review was collected as part of a promotion.] Pre-ordered it and love it. The cameras are incredible. The 120 hz refresh rate is great for gaming. The pen features are just like my note 10+ was. Look wise it is the note 10+, with a little thickness. Best purchase I've made in a while.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US