Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Top Dog
on January 14, 2023
Posted by: Alflash1953
from Prattville, AL.
This is the Cadillac of Android Phones.We put the GalaxyS-22-Ultra ,up beside the Pixel 7 Pro,....not today said the S-22 as it smoked the Pixie....down the road.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow
on January 14, 2023
Posted by: Jloopez
from Santa monica ca
Expertise:Beginner
I love this phone ,especially the camera with it background eraser
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Greit
on January 17, 2023
Posted by: Alc 1385
from Hemet ca
Expertise:Beginner
The best smart ever I have God camara nice sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on January 26, 2023
Posted by: V John
from NC
Expertise:Intermediate
Great phone in every aspect. User friendly. Great camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Above par
on April 13, 2023
Posted by: Zerodayz
from Sarasota Florida
Expertise:Expert
I bought the Samsung Galaxy s22 a couple months ago and after having it for that period of time I love it It's a great phone it does everything I wanted to do and more and it does it above par
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Beautiful Phone but too many bugs
on August 30, 2022
Posted by: s22ultra stressed
from Arcata, ca
I just got my s22 ultra last week and liked it at first. But, when I got it home I saw that my calendar had not transferred from my old s9+. Then I could not figure out the message app or the Samsung list app. Over the weekend I lost color and now the phone is black and white. I think it is a problem with the phone.but also with the transfer at the carrier
store. I think my phone is overheating because I plug it in more than my s9+. I traded in my s9+ and want it back..... I tried to fix the color problem but the instructions were bad. I went thru the list of steps but at or near the end I could not find the required "button".
store. I think my phone is overheating because I plug it in more than my s9+. I traded in my s9+ and want it back..... I tried to fix the color problem but the instructions were bad. I went thru the list of steps but at or near the end I could not find the required "button".
No, I would not recommend this to a friend.
Performance
1
Design
5
Response from Samsung USBy Bethany, Social Commerce, August 31, 2022
Hello. We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached a link that will be of help with keeping your device at its normal temperature. Please reach out to Samsung Support for assistance with messaging and with your device losing color. I’ve also attached the link to Samsung’s Warranty department, as it sounds as if your device is still covered. Thank you for being a valued customer. –Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Dope phone
on January 18, 2023
Posted by: Juice Young
from Atlanta, Georgia
Expertise:Expert
I bought this phone back in November because I have always had a love for the Galaxy phones. Hearing so many good things about this phone had me intrigued a lot. Wanted to try out all the functions. Always loved how fully customizable Galaxy phones were especially when I had the s3 back in the day. And I must say I am in love and impressed with it. And I'm still learning new things about this phone the more I play around with it. Thank you Samsung for a dope phone and oh yea I love the S pen to by the way 😁😁
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but....
on January 18, 2023
Posted by: Kinda disappointed
from Kentucky
Expertise:Intermediate
I switched from Iphone12 pro plus to the Ultra S22. Overall the phone is amazing and out does my iPhone. Unfortunately I am giving it 3 stars because I've never seen a battery life drain so quickly. I have enabled all battery saving power options but it made no change. My iPhone I could read and play all day on it with still 30% by bed time. I've already charged this phone twice.
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, January 19, 2023
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22. We value all feedback as it ensures we bring our consumers the best in product design and functionality. We're thrilled you are enjoying your new Galaxy phone! I've attached some links that should aide in increasing the battery life of your device. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them, and or Samsung Support for assistance as needed. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22. We value all feedback as it ensures we bring our consumers the best in product design and functionality. We're thrilled you are enjoying your new Galaxy phone! I've attached some links that should aide in increasing the battery life of your device. Also, since it sounds as if your device is still under warranty, I've linked our warranty department below as well. Please reach out to them, and or Samsung Support for assistance as needed. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US