Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Awesome phone love the quality
on July 6, 2023
Posted by: Badassblue47
from Dalton Ga
Expertise:Intermediate
I'm wanting to get this phone now if possible so I hope I get it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 15, 2023
Posted by: Cougarslivers
I bought this yesterday and I’m definitely in love with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
☆☆☆☆☆
on July 27, 2023
Posted by: LiLE
from San Antonio Tx
Expertise:Intermediate
This is the ultimate gaming/telephone/etc..etc..
On D market, if you've been living under a rock for the past decade Trust my vibes this is A must have.
On D market, if you've been living under a rock for the past decade Trust my vibes this is A must have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is exciting. The screen is totally awesome
on July 31, 2023
Posted by: Ghost
I brought this a month ago works like a helical charger. Of all the phones I've this one is great. I recommend it for all that love to see great quality video's
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 6, 2023
Posted by: Luv new phone
from Boise Idaho
Expertise:Intermediate
My s22 was practically given to me from Verizon. My s21 plus was stolen in Milan Italy. The s22 is a great improvement. Really happy with new phone. Spent three days reinstalling my stuff. Didn't have old phone to clone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best!
on August 9, 2023
Posted by: BaymarshFoodie
I have had this since it first came out. M pictures are absolutely amazing! Love this phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
unhappy customer
on August 12, 2023
Posted by: mdriven
from Wellington, Florida
Expertise:Intermediate
Beyond disappointed with Samsung. Ive had the S22 Ultra phone for 15 months now and since mid-July, I am unable to get any reception 90 percent of the time. Ive called my provider as well as Samsung, and because its out of warranty, they are unwilling to help me. Phone is not cracked but I assume its software issue which Ive gone as far as restoring it to factory. I am forced to buy a new phone. Loved it until it was non-functional but is it their tactic?
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Debra, Social Commerce, August 14, 2023
Hi Mdriven,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S22 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. When you have the free time in your day, please check out the article titled, "Samsung phone has poor signal and cannot use data or make calls" to help you resolve what you have been experiencing with your device's poor signal. Please feel free to contact Samsung Support if you would like any further assistance, if you have any questions, or if you would like to share any additional feedback with us regarding your Galaxy S22 Ultra. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S22 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy phone is experiencing low signal, or even no signal at all, you may be unable to connect to the internet, and its ability make or receive phone calls may be limited. When you have the free time in your day, please check out the article titled, "Samsung phone has poor signal and cannot use data or make calls" to help you resolve what you have been experiencing with your device's poor signal. Please feel free to contact Samsung Support if you would like any further assistance, if you have any questions, or if you would like to share any additional feedback with us regarding your Galaxy S22 Ultra. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Workhorse
on August 14, 2023
Posted by: ssgrdg
I use this phone mosty for Instacart shoppng and all in all there are no problems. Signal comes in great and depends on where and what WiFi I use which is very important for both shopping and delivery. Also the stylus comes in handy for quick notes by writing the notes on the locked screen. Al in all I am very satisfied with this phone.
Written by a customer while visiting Samsung US