Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
3
Great Features but poor data connectivity
on May 27, 2023
Posted by: Me_You
from South Carolina
Expertise:Intermediate
I bought this phone a year ago and I have had nothing but issues. Lets start with the Good Things: Camera, Screen (size, brightness, etc), speaker sound, size, and weight are all great. I moved from a Note 10 to this phone and was hesitant about the change. The Con: arrived with broken motherboard (repaired) and data connectivity issues that can't be resolved by the mobile carrier (awaiting another repair). Unfortunately, with all the pretty bells and whistles that the phone comes with, its all for not if i have to be on WiFi for it to function properly.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 30, 2023
Hey there Me_You, we appreciate you sharing your feedback on your Samsung Galaxy S22 Ultra. We completely understand how important it is that your phone function properly no matter where you are in your day. We have provided a link to the Samsung Support Team, they can work with you one on one to troubleshoot your device and guide you through any steps necessary to resolve the difficulty. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
DO NOT WASTE YOUR MONEY
on June 3, 2023
Posted by: MlleJ
from New York, NY
Expertise:Expert
The worst Android . The only good thing about this is that the camera is excellent.
Speech to text is the worst.
Always misspells.
Keyboard too small so , when typing, there are always errors.
Too sensitive to touch. and defaults too quickly to another program.
All previous Android Samsung's were just fine. Price way to high for the product.
Speech to text is the worst.
Always misspells.
Keyboard too small so , when typing, there are always errors.
Too sensitive to touch. and defaults too quickly to another program.
All previous Android Samsung's were just fine. Price way to high for the product.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 6, 2023
Hi there MlleJ, we are so grateful to you for taking time to share your thoughts on your Samsung Galaxy S22 Ultra. We have some great tips we believe can help you get the most out of your device. You can ensure you don't have the touch sensitivity turned up on your display. You can also make adjustments to the keyboard including increasing the size. In your settings you can go under advanced settings in the keyboard and choose the keyboard that is going to best suit your needs. You can also always turn your phone to landscape and type from there with a larger keyboard. With the voice to text, we have provided a link to a great article to troubleshoot speech to text. We have also included a link to the Samsung Support Team for further assistance or to answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Reset Bixby
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Reset Bixby
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
All around great phone
on June 3, 2023
Posted by: Katdaddy420
I own this phone great phone. Great features great everything about ultra 22 if you are an android person grab this cell no jk.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 3, 2023
Posted by: Sweetpea
Expertise:Intermediate
I love this phone.I bought it 6 months ago. The features are easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best feature in the world
on June 8, 2023
Posted by: Rittscracker43
from Morgan County Tennessee
Expertise:Intermediate
I love the galaxy s22 ULTRA AN THANK YOU GOD BLEAS YOU
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Does all!!!
on June 11, 2023
Posted by: AwesomenessYT
I use this phone for all purposes and it does all of them well, yessir.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on June 24, 2023
Posted by: Mayhem1129
from Bristol Va.
Expertise:Intermediate
Hoping this is the phone for me, this site made it super easy to find.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and features
on June 27, 2023
Posted by: Chile Bo
from Pecos, TX, USA
Expertise:Intermediate
I'm trying to buy that phone, it's awesome , way better than iphone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US