Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Great Features
on January 28, 2023
Posted by: Melsywsou
from San Antonio, TX
Expertise:Intermediate
I am glad I finally upgraded from my Note 8. The phone is fast. Great features. It does take some getting used to not having a micro SD slot or headphone jack.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great FeaFeatures!
on January 28, 2023
Posted by: Dragon6902
from Columbia sc
One of the best phones I've had. This is talking about all the way down from an S1.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
checks all the boxes
on January 29, 2023
Posted by: Benjamin
from New Knoxville, OH
Expertise:Expert
I purchased this about a year ago after using the S21 Ultra. I enjoy the integrated S Pen. this was a feature I really liked as being optional on the S21 but wanted something more practical. I'm not a big fan of the design it feels a little lackluster compared to the previous year model. One thing I noticed early on was it seemed that the battery life was much worse on this model. It's not the most optimal, I'm not sure if it's because of where I live it's constantly searching for service, it doesn't appear to have any apps running in the background. I have found I can get a full day of charge with reasonable battery life still left though with moderate usage. This is using also the battery safety cap where it's holds the charge at 85%. Overall, for personal use this phone checks all the boxes and seems to work more than efficiently for my needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Cute but camera issues
on January 29, 2023
Posted by: Ki23
from North carolina
Expertise:Expert
I've had this phone for almost a year now. It's been good. But a couple months ago the camera started glitching/freezing, sometimes it says camera failed. I love the burgundy color and all the features, battery had no problem..but I'll definitely be changing it, for me the camera it's everything.
Features
4
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on January 30, 2023
Posted by: Chriztene
from Okc
I bought recently and l love it!! Very satisfied 😌
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but . . .
on January 30, 2023
Posted by: Ladynole73
from Holly Springs, NC
Expertise:Intermediate
Love the phone. Battery is ridiculous. Have to recharge at least 3x daily. Problem began within 3 months. Did every thing suggested just kept getting wirse.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, January 31, 2023
Hi Ladynole73,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should elongate the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should elongate the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
any time pop up note pad , legal quality doc scan
on January 31, 2023
Posted by: chadderbob pepperjack
I bought the s22 ultra I love it! It is so easy to use for my work pothead pen out and a note pad pops up even if thacreen is off and your phone is locked! You can also get legal quality scan documents with your s22 ultra ! I need that alot for doctor reports and stuff for my work it's ready grate I would be lost with out it so lost that I bought 2 of the s 22 ultra one for work and one for personal use!
Written by a customer while visiting Samsung US
Customer Rating
5
pop up any time note pad!
on January 31, 2023
Posted by: Chadderbob Pepperjack
I love my s22 ultra ! I love it so much I bought 2 of them one for personal and one for work!
Written by a customer while visiting Samsung US