Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
2
Wi-Fi and Mobile network connectivity issues.
on January 13, 2023
Posted by: TheTechGoose
from Dalton Ga
Expertise:Intermediate
Thoroughly enjoyed the Samsung Galaxy S22 Ultra while it worked. Wi-Fi connectivity issues and will no longer connect to any mobile networks. Thought it was the service provider however I attempted to go through another provider with the E-sim however that just proved that the hardware was at fault not the service provider.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, January 17, 2023
Hi TheTechGoose,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your critique is valuable as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should help with the connectivity of your device. Also below, is our warranty department, please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your critique is valuable as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should help with the connectivity of your device. Also below, is our warranty department, please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Just awesome
on January 13, 2023
Posted by: Koopdevile
Expertise:Intermediate
Very nice phone. Photos are incredible and battery life is amazing. Fast charging as well
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on January 13, 2023
Posted by: Grampacarriere
from Mississippi
Better then s21 faster the new features are awsome
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S22 Ultra.
on January 14, 2023
Posted by: Rex1
from New Mexico
Expertise:Intermediate
I have had this phone for four (4) months now, and by ("far") it is the best phone I have ever had.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific phone
on January 15, 2023
Posted by: mort33
from Prairie Village, Kansas
Expertise:Intermediate
Best of the best. No lag, screens bight and sharp. Feels good in the hand. The only, very minor, thing I have trouble with is the fingerprint scanner. A lot of times it takes me 4 or 5 scans before it works. I also have the Flex which has the scanner on the home button which works great. Wish more of the Samsung phones had the same thing. Battery is okay, lasting a full day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow love this phone
on January 17, 2023
Posted by: Lace jo
from Cresaptoqn Maryland
Expertise:Intermediate
Got this and few days ago, almost a week now and I absolutely in love! If I had to pick my 2 most favorite features about this phone that makes it stand out above all the rest would b 1 the level of customization omg. I just found out last night I can trim my videos down an use them as a lock screen which is amazing since my grandchild is the light of my life she is Def my lock screen. An I also love love love can't say it enough LOVE the S Pen. I wouldn't give it a 2nd thought if u was thinking about upgrading do it!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
amazing feature
on January 18, 2023
Posted by: meloSkinz
I've had the opportunity to use thus product and must say love samsungs devices that's the reason to coming back to Android
Written by a customer while visiting Samsung US
Customer Rating
2
Lacks customization features.
on January 21, 2023
Posted by: Infinity 66
This phone doesn't allow customization at all. App notifications cannot be customized. The lack of this makes the phone a headache to utilize. AT&T staff lack the ability to assist customers with this problem.
Response from Samsung USBy Bethany, Social Commerce, January 23, 2023
Hi Infinity 66,
Thank you for your review of the Samsung Galaxy S22 Ultra. Your feedback is appreciated as we continue leading the charge on innovation. I've attached a couple links that will help you customize notifications on your device. Please reach out to Samsung Support, also below for any further assistance. Thank you for being a valued customer. -Bethany
Control app notifications on your Galaxy phone or tablet (samsung.com)
Customize themes and icons on your Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. Your feedback is appreciated as we continue leading the charge on innovation. I've attached a couple links that will help you customize notifications on your device. Please reach out to Samsung Support, also below for any further assistance. Thank you for being a valued customer. -Bethany
Control app notifications on your Galaxy phone or tablet (samsung.com)
Customize themes and icons on your Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US