Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
S22 ultra
on December 31, 2022
Posted by: tinker
from bakersville nc
Expertise:Expert
[This review was collected as part of a promotion.] love my phone camera is awesome u can get far away shots look great extras the pictures the speed an size are perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone ever!
on December 31, 2022
Posted by: Nonso
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I am an avid Samsung user and the s22 Ultra has been pretty amazing.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE EVER
on December 31, 2022
Posted by: iamflashin
from New Orleans
Expertise:Expert
[This review was collected as part of a promotion.] THIS PHONE IS BEYOND WORDS AND SAMSUNG DEX IS BEYOND WORDS❕❕
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome
on December 31, 2022
Posted by: Lilbit
from Anchorage
I recently just bought this phone finally after how long not Samsung brand cellphone having, I'm so happy that it not having same glitches it had back then with the older cell phones.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Transition and Fast
on January 1, 2023
Posted by: bluedat2
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] So happy with this phone upgrade. Data transfer from the Note 8 to the S22 Ultra was easy and everything is so much faster.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best Phone Yet!
on January 2, 2023
Posted by: Guti
from NYC
Expertise:Intermediate
This phone has so many features that you will never get bored. The photos and videos are the best I have seen in 2022. The Pen is Magic. Speakers are a bit weak but Im always connected to bluetooth speakers or headphones. Wireless charging is excellent. If you buy this phone I do recommend buying the fast charger. Two things I would like for future phones, a Magnetic backing and bring back the expandable memory card slot.
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay Device
on January 3, 2023
Posted by: BluAnjil
from Minnesota
Expertise:Intermediate
I have had my Samsung S22 Ultra for about 2 months now. I don’t hate it, but I don’t love it. I will admit I’ve been an iPhone user for years….. for work purposes I decided to give this phone a try with the S pen.
Pros: S pen. Seriously love this and has come in so handy at work when I am having conversations with staff and need to remember something. I also like the ‘feel’ I have had a Pro Max iPhone for sometime, so this didn’t feel too big or too small. Love the curved edges of the screen. I feel I get more bang for my screen. LOVE the fingerprint sensor in the action. Working in a hospital and still having to be masked everyday makes facial recognition a pain. Not with this phone!!
Middle of the road: Apps and how it works are similar enough that I don’t have to worry. It’s responsive enough and works well. No surprises, but nothing that wows me. I like the dynamic screen lock, but again not enough to be a pro. Camera, while I have read numerous blogs and seen side by sides, I still cannot get pictures to look better than they did on my iPhone. Camera usability is so-so. If you are switching, this is a bit of a curve and be prepared to pay for cloud storage so you don’t loose your photos.
Cons: Battery life. Good lord the battery is bigger than almost all other smartphones (including iPhone) yet I can’t get the thing to last a whole day. I have all the settings on the extend the battery life, but they don’t work. I use it just as much as I have on my iPhone Pro Max, but their battery lives just cannot compare. I was really hope if for more from this phone as far as the batter goes. I’m also not a fan of Samsung Wallet after using Apple’s.
So that’s an honest review from an everyday average Josie. Would I get the phone again. Yes if it was a dedicated work phone. But other than that it really isn’t anything different or oh so great.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, January 10, 2023
Hi BluAnjil,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your opinion is valuable as we continue leading the charge on innovation. We are thrilled you're enjoying the S Pen, facial recognition and the size of your device! I've attached some links that should help elongate its battery life. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your opinion is valuable as we continue leading the charge on innovation. We are thrilled you're enjoying the S Pen, facial recognition and the size of your device! I've attached some links that should help elongate its battery life. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung's Decisions
on January 3, 2023
Posted by: MDH75
from Lakewood, WA
Expertise:Intermediate
The Galaxy S22 Ultra is not Samsung's best but it's not Samsung's worst. S22 Ultra has some good features such as Modes & Routines, more options for the drop-down button menu and the addition of the Pen & Note feature that was originally part of the Samsung Galaxy Note phone model. A huge mistake with all newer models is the removal of the micro SD card feature which gave you the ability to not have to use a cloud service and the ability to move apps, music, and photos to the micro SD card. All these no longer available features helped the end user save internal memory. Removal of these features along with the now discontinued Galaxy Note phone model is very disappointing. Not sure if my next phone will be a Samsung. Just say'n....
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, January 9, 2023
Hi MDH75,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. I've attached some videos from our YouTube channel that show just a few features of your new device. Also below is Samsung Support, please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube
Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. I've attached some videos from our YouTube channel that show just a few features of your new device. Also below is Samsung Support, please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube
Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US