Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2 out of 5
4.2
(1,424 Reviews)
Open Ratings Snapshot
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product. 
(
987 out of 1,166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great features!
on December 29, 2022
Posted by: Purplemoon
from Sacramento, California
Expertise:Intermediate
[This review was collected as part of a promotion.] I like how it keeps the samsung pen and it really has the best of the both world.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent premium build with top of the line featu
on December 29, 2022
Posted by: HotRod
from San Diego CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone and even moreso when the S-Pen from the Note line had been integrated into the S series. And while this phone is the epitomy of a classy premium device improvement to enhance software will always be a good thing. I can't wait for the s23 Ultra to be released.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium features and excellent build quality
on December 29, 2022
Posted by: Rodney
from San Diego CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been using the S22 Ultra for little over a year I believe and I couldn't be more pleased with the overall quality and functionality of this device.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, I love samsung
on December 29, 2022
Posted by: Neil Phan
from California
[This review was collected as part of a promotion.] The smart swith work great. Camera and battery life are what I love most!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful phone!
on December 30, 2022
Posted by: Galaxy famous
from Oxnard, CA, USA
[This review was collected as part of a promotion.] The second I layed eyes on this phone I knew it had to be mine. Absolutely knew I would have it before I bought it. The phone since I bought it continues to be my prized posession.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
it won't play my Samsung music, has other quirks
on December 30, 2022
Posted by: Peachjams
from MD
Expertise:Intermediate
[This review was collected as part of a promotion.] downloaded music from last galaxy. it won't play it. it also gives error messages trying to open links. it also is supposed to be a fantastical camera... haven't seen any signs of that
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceJanuary 4, 2023
Hi Peachjams,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as it ensures we bring our consumers the best in product design and functionality. Below are some videos from our YouTube channel that highlight some of the great features of the camera. I've also attached a link to Samsung Support, please reach out to them for assistance with your downloaded music. Thank you for being a valued customer. -Bethany

Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
Galaxy S22 Ultra: Expert Review Highlights | Samsung – YouTube
Galaxy S22: Make Light Your Paintbrush | Samsung – YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best of the series
on December 30, 2022
Posted by: PhoneNerd
from Mesa AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] In my opinion this is the smoothest operating phone of that Samsung has made.
I have used over 5 different Note phones, the S6 Edge, the S8, the 9 plus, and every now since the Note 5, excluding the infamous note 7. I also have used the 20FE, and one of the A phones.
The S22 ULTRA images far surpass any of the images taken in these phones. Operation is smoother. I like the slim build and functionality. Prices are way too high in these new phones though, considering most aren't going way above and beyond prior phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power pack S series with note S pen package.
on December 30, 2022
Posted by: Anonymous
from Woodbridge, VA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone on my birthday, I was using Note 20 before. This phone is definitely worth upgrading from any past note or S series l. This first reason would be the camera and pro feature, specifically the director mode which allows you to record 3 cameras including ur selfie camera epic device for vlogging. The new UI upgrading is performing well display. Battery last me all day as promised by Samsung. I am a IT student so I like to have something professional and powerful device so I can carry anywhere, the Dex features works so well and it's super easy to perform.
Last but not least, the S pen, love to draw and great for picture editing.
Always will ve Samsung user, huge shout out to engineers and designers of this amazing phone. SAMSUNG NEVER DISAPPOINTED ME!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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