Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
3
Liked my Galaxy Note 9 Better
on December 28, 2022
Posted by: Theresa F
from Florida
Expertise:Intermediate
I had a Galaxy Note 9 and LOVED that phone. If the battery charging would've not started to go along with losing sound in videos I would have kept forever...even gotten a new one of those. What I do not like about my new Galaxy S22 Ultra is that it doesn't have a port for headphones (I don't like to be forced to go to wireless earphones) and a place for my SD chip with my thousands of memories! Would like to see that back on upcoming versions. I do not like screening shots with both buttons on the same side of the phone, easier with buttons on either side of phone. Also, shouldn't have to buy a new wall charger because it wasn't supplied with the new cord which doesn'thave a USB end. I feel like it goes with the old saying when you buy a car. Oh, you want wheels with that...that will be extra. Oh, you want seats? That will also be extra.
Everything else about the phone is about the same. I've always loved Galaxy, but comm'on guys! You can do better! Let's get some of the good features back!
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, January 3, 2023
Hi Theresa,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. If you are wanting wired headphones, you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. I've attached the links for them below. Also below, are some videos from our YouTube channel that showcase a few of the features from your new device. Please reach out to Samsung Support for any further assistance. Thank you for being a valued customer. -Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. If you are wanting wired headphones, you are able to purchase a USB-C Headphone Jack adapter which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. You can also purchase Type-C Headphones. I've attached the links for them below. Also below, are some videos from our YouTube channel that showcase a few of the features from your new device. Please reach out to Samsung Support for any further assistance. Thank you for being a valued customer. -Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best Camera a system Around
on December 28, 2022
Posted by: chadptorres
from Allentown,Pa
Expertise:Expert
[This review was collected as part of a promotion.] I have switched around between iPhones, Pixels and Ultras for the past few years and I always somehow come back to the Ultra series as I love the camera system and the fluid ability of editing the photos from raw format to my own liking. This device has been a game changer for me as it has made my productivity better and faster. I look forward to watch Samsung is next to bring as it is always a fun time learning to better myself using their products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lots of bang
on December 28, 2022
Posted by: Natasha16
from Shenandoah, PA
[This review was collected as part of a promotion.] I really do love this phone, customization was alot of fun sometimes.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on December 28, 2022
Posted by: dshartma
from Central Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm a Note user, and this phone was the clear successor to my Note 20 Ultra. Works great with my Galaxy Book Pro 360, Galaxy Tab S7+, Galaxy watch 4, and multiple Galaxy Buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone with excellent camera
on December 28, 2022
Posted by: Harshitha
from Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] This is very handy phone with excellent pictures quality, good for night shooting and long distance image's. I will definitely recommend this device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Great Color. Great Design.
on December 29, 2022
Posted by: Heavensking23
from Dallas,tx
Expertise:Expert
[This review was collected as part of a promotion.] I have always wanted this phone. Never was in my price range. But good things always come to those who wait. I wanted to the right time. I was able to pay cash for it at the right time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on December 29, 2022
Posted by: GianniM175
from Clarks Summit, Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone for my birthday a couple months ago and it's the best phone I have ever used! The s pen is very responsive and works great for drawing or taking notes. The camera quality is astonishing, and I am even able to get so close to the moon you can see the craters in the photo!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pro: photo quality/ significant con: Battery Life
on December 29, 2022
Posted by: Felix
from California
Expertise:Intermediate
I previously had a Note 20 which in my opinion has been one of the best samsung phones made. The ultra has improvements in camera and video that I love. The biggest con to this s22 Ultra is the battery life. I find myself charging my phone 2-3 times a day in comparison to the note 20 I would charge it every other day with same usage.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US