Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
4
Good phone
on December 27, 2022
Posted by: KittyKats
from Oregon
[This review was collected as part of a promotion.] There have been a few issues: #1 the speakerphone becomes distorted coming down from elevation and you have to pop the card slot to relieve it. (I had to do some research to find that out). #2 I am constantly getting "you are offline" wethere i am using wifi or not. I bought the unlocked version so it wouldn't be specifically tied to one network.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 27, 2022
Posted by: Cuellar23
from Monterey, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] It meets my expectations in everything except gaming, it lags sometimes or kicks me out.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
New phone
on December 27, 2022
Posted by: yournicknamegoeshere
from Thomasville NC
[This review was collected as part of a promotion.] Upgraded from Samsung s10 so everything is faster and better the cameras are amazing and look forward to taking pictures and videos for future events with friends family and loved ones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent well rounded phone
on December 27, 2022
Posted by: Pts08
from Orlando, Florida
Expertise:Expert
[This review was collected as part of a promotion.] Great camera, battery, performance and build quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery is awful
on December 27, 2022
Posted by: Amost488
from Denver
Expertise:Intermediate
The battery on the s22 series use absolute garbage. Can't even remotely make it half a day let alone a full day. Save your money is absolute garage
No, I would not recommend this to a friend.
Response from Samsung USBy Bethany, Social Commerce, January 3, 2023
Hi Amost488,
Thank you for your review of the Samsung Galaxy S22 Ultra. Your feedback is appreciated as we strive to bring our consumers the best in product design and functionality. I've attached some links that should help concerning the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. Your feedback is appreciated as we strive to bring our consumers the best in product design and functionality. I've attached some links that should help concerning the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful features and very good camera
on December 28, 2022
Posted by: Deborah
from Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased it 9months ago when my previous samsung phone got broken. I have enjoyed it since then
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on December 28, 2022
Posted by: Eli1
from Long Beach, California
Expertise:Intermediate
[This review was collected as part of a promotion.] Just got it today and I've been stuck on it all day lol playing with a lot of the new features I love it. Can't wait to start taking gym photos with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From pixel to Galaxy, happy transition.
on December 28, 2022
Posted by: Justin
from Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been with a pixel phone for the past five years. Recently upgraded from a 6 pro to an s22 ultra and haven't looked back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US