Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
4
Great features. Battery needs help
on December 21, 2022
Posted by: Raiden
from Montana, helena
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone a week ago upgraded from note20 ultra and it seems great. Cammras awesome. Display is awsome glad the extra glass is gone and the back is matte. However, the battery seems to die more quickly and i miss haveing an sd card. Also a better flip cover case than the one Samsung makes would be awesome.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Lots of over heating issues
on December 21, 2022
Posted by: Hopeful Customer
from Space Station
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered my phone and there have been severe overheating issues, I had to replace my 1st phone within 2 weeks because it got so hot I couldn't play games on it. Phone is ok now but games require it be on 70% max specs for optimal FPS
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, December 27, 2022
Hello,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We are glad you've received your new device. I've attached a link that should help with overheating. Please reach out to Samsung Support, also below, if you need any further assistance. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We are glad you've received your new device. I've attached a link that should help with overheating. Please reach out to Samsung Support, also below, if you need any further assistance. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best features, performance & style
on December 22, 2022
Posted by: Life long tech lover
from Auburn Hills, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] Most advanced camera, superior screen, performance surpasses any device of any kind, anywhere on the planet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Second Samsung Premuim Purchase!
on December 22, 2022
Posted by: UtrraGEM
from Salt Lake City, Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] I originally purchased a Note9 and was excited to check out all the camera features after a co-worker purchased the S22 Ultra. I couldn't wait to also experience what I'm hoping will be an AMAZING upgrade!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on December 22, 2022
Posted by: Southernbellej87
from Atlanta, GA
Expertise:Intermediate
Got it for my birthday. In love with the camera and the zoom is no joke. I'm familiar with the features because I had the previous release s21. Still finding out new stuff about my phone thou but so far so good 👍🏽 😌 not to mention I got a watch for free with my trade in, which is awesome!! Absolutely love my watch and every single feature.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on December 22, 2022
Posted by: Sevvy
from New Orleans
Expertise:Intermediate
[This review was collected as part of a promotion.] Got it recently and man I love how fast it is and the camera is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been an apple person until now!
on December 22, 2022
Posted by: Gbabiesmommy
from Luther, OK
Expertise:Expert
[This review was collected as part of a promotion.] I bought this about a month ago, before now I have been apple all the way because I had a galaxy when they first came out & I hated it. I'm so glad I decided to give it another try because the features, software, everything has improved! I love it how customizable it is so my phone KS personable to my liking! I hated the bland & genericness of apple!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the best features plus a stylus!
on December 22, 2022
Posted by: Hacksmith
from Napa CA
Expertise:Expert
[This review was collected as part of a promotion.] I've been an owner of Samsung Note series phones since the Note 4. I was disappointed when the series was discontinued but the Note 22 Ultra delivers a flagship phone with all the features you would expect but also includes the stylus. Fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US