Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
3
Not worth it
on December 21, 2022
Posted by: tyryl2
Expertise:Beginner
Battery is significantly worse than the Galaxy 21 Ultra that I traded in. The scanner always seems to be blurry even though I just got the device. I really wish I kept my old phone
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 23, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone! Wish features were easier to learn
on December 21, 2022
Posted by: ThePsychedelicFrog
from San antonio Texas
Expertise:Beginner
[This review was collected as part of a promotion.] Have had this phone for about 2 months now. I am still learning new features every now and then and know there are more things I can unlock and do with it but there is no self learning app on the phone itself that can have you learn the features as you go. If they could make a game like app that has you basically train and learn the features as you go that would be great.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Should you get a galaxy s22 ultra
on December 21, 2022
Posted by: Krytech
from Atlanta,ga
Expertise:Expert
[This review was collected as part of a promotion.] Great phone. Not much of a difference from the 21 ultra, just an added pen. Specs are good but if you have a 21 ultra there is no need to move up. Unless you like pens. The phone feels better in hand. Performance is boosted slightly
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone... huge price tag...
on December 21, 2022
Posted by: Galaxy Enthusiast
I bought the 256GB model back in August, because my previous Galaxy S10 plus broke. When I got it it ran android 12 (one ui 4.1) and it honesty felt kinda like a lateral move. But ever since the android 13 (one ui 5.0) update it actually feels like a real upgrade!!! Pros: Excellent display, Stereo speakers sound good with Dolby Atmos, built in S PEN, monster camera setup, excellent software, and excellent performance!!! Cons: heats up quickly, s pen dosen't always connect seamlessly, Stereo speakers sound good but lack punch, battery life is great but not as good as last years model....... Overall I would absolutely recommend this phone if you are a power user... but if your not I think this phone is completely overkill and you should probably look into the standard s22 or maybe the s22 series. Overall super happy with this phone! KEEP UP THE GOOD JOB SAMSUNG!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever !!
on December 21, 2022
Posted by: Winky007
from Illinois
Expertise:Expert
[This review was collected as part of a promotion.] I really have no complaints ! The s22 ultra is by far the best samsung phone I have ever had ! And I have had them all !! I absolutely love my s22 ultra !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hasn't let me down yet
on December 21, 2022
Posted by: NYC guy
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the phone for several months now and still enjoying it every single day. From the middle of Manhattan the phone works like a champ, blazing fast 5G, great screen, great software.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on December 21, 2022
Posted by: LillyRM
from Odessa TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent phone with great features. It's going to take a while to learn and use all the fantastic features of the device. The camara is great, with really good functions and very good quality images.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this masterpiece!
on December 21, 2022
Posted by: Ronnie
from Oklahoma city
Expertise:Expert
[This review was collected as part of a promotion.] I've always loved large phones and had all the notes prior to this one. No I'm excited for the newest s23 ultra hoping I can get it as well!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US