Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Why would you want anything else?
on December 17, 2022
Posted by: Zacpaul21
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] This phone is absolutely amazing. I don't know how Samsung just keeps getting better. The screen is crisp and vivid. The camera like always is amazing. The phone is super fast and quick. I've always needed a beefy phone because I own 3 business. This is my personal phone and business phone x3. Honestly hands down, there is no better phone on the market. It's crazy how good this is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Robust and dependable
on December 17, 2022
Posted by: Corythug
from Jacksonville
Expertise:Expert
[This review was collected as part of a promotion.] My S22 Ultra has been to be the most robust and dependable phone that I've owned since 1995.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
It's a brick!
on December 17, 2022
Posted by: Lunchmoney 26
Got it in February loved it till June it hasn't worked right since was my first and last samsung unless somebody makes it right.
Response from Samsung USBy Bethany, Social Commerce, December 20, 2022
Hello,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've attached the link to our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We never want our customers to feel as if they’ve had a less than idea experience. Since it sounds as if your device is still under warranty, I've attached the link to our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on December 17, 2022
Posted by: Lisaa12
from Dothan,al
[This review was collected as part of a promotion.] I bought few weeks ago. I LOVE THE CAMERA AWESOME AWESOME CAMERA. BATTERY LIFE IS NEEDS WORK. BUT SO FAR I AM IN LOVE
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent speed and interface
on December 17, 2022
Posted by: Deejayprof
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone a week ago and wish I had gotten it earlier. The 12GB RAM makes the phone fly and I can't but say Samsung made the beast out of this interface
The pen is cool, screen is large and it's easy to navigate through the phone
I recommend it 100x
The pen is cool, screen is large and it's easy to navigate through the phone
I recommend it 100x
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s22 ultra 512
on December 17, 2022
Posted by: Vegastaper
from Las vegas nv.
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone smart phone wish everyone was as smart
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone charges terribly after a short time
on December 17, 2022
Posted by: Ross
from Lyndon il
Expertise:Intermediate
I haven't had this phone long at all and it is already terrible at charging. I had the Samsung galaxy s10 before this and the chargers went bad very quickly. I'm very disappointed that instead of fixing the end of the charger that goes bad they decided to put the bad end on both sides of the charging cable.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 20, 2022
Hi Ross,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. I've attached a couple links that should help with the charging of your device. Also below is Samsung Support. Please reach out to them if you need any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet will not charge (samsung.com)
Galaxy phone or tablet is not staying on or charging (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we strive to bring our consumers the best in product design and functionality. I've attached a couple links that should help with the charging of your device. Also below is Samsung Support. Please reach out to them if you need any further assistance. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet will not charge (samsung.com)
Galaxy phone or tablet is not staying on or charging (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in a long time
on December 17, 2022
Posted by: Dusty
from Harrison AR
Expertise:Expert
[This review was collected as part of a promotion.] I'm upgrading from the note 9 and after about a month with the Galaxy s22 ultra I have no regrets on upgrading. It is hands down the best phone I have ever had
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US