Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Great features
on December 16, 2022
Posted by: Yogi
from Indianapolis, IN
Expertise:Expert
[This review was collected as part of a promotion.] I bought this during launch day. Really happy so far with my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great no problems, but some changes suck
on December 16, 2022
Posted by: DirtyBay
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] If you're gonna remove expandable storage, which was unnecessary....then add a speaker to the top...
Camera is very good, with many modes for whatever you need...
I don't like the way the RAM is constantly overwhelmed with so many background apps, some i have never opened.
Still believe its best phone ive ever owned.
Camera is very good, with many modes for whatever you need...
I don't like the way the RAM is constantly overwhelmed with so many background apps, some i have never opened.
Still believe its best phone ive ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best switch ever
on December 16, 2022
Posted by: SecondaryToonz
from Las cruces,Nm
Expertise:Intermediate
[This review was collected as part of a promotion.] I had a iphone 13 pro before getting the ultra. I was Happy with the phone but it just lacked a special something and that something I figured out was freedom and creatively. The s22 ultra gives me the freedom to make the phone my own and the addition of the spen to draw and take notes is amazing, my least favorite thing is how hot the phone gets pretty fast and the battery dose seem to drain as well. I'm very excited for the s23 next year!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as good as I would hope
on December 16, 2022
Posted by: Salinaree
from Missouri
Expertise:Intermediate
[This review was collected as part of a promotion.] The camera and the graphics are great but the phone drops calls and freezes
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 20, 2022
Hi Salinaree,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on our product design and functionality. We are pleased you're enjoying the camera and graphics! I've attached some links that should help with freezing and dropped calls you've experienced. Also, the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Dropped calls on a Samsung phone
Samsung phone freezes and crashes
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on our product design and functionality. We are pleased you're enjoying the camera and graphics! I've attached some links that should help with freezing and dropped calls you've experienced. Also, the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Dropped calls on a Samsung phone
Samsung phone freezes and crashes
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on December 16, 2022
Posted by: KirbZ
from Fresno, California
Expertise:Beginner
[This review was collected as part of a promotion.] I've used Samsung phones since Galaxy Note 8 and upgraded each year. Galaxy S22 Ultra is by far the best Android phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with awesome features!
on December 16, 2022
Posted by: KelBel
from Louisa, KY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a few days ago & I'm so happy that I did...
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Futuristic
on December 16, 2022
Posted by: Lrops
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought S22 Ultra almost a year ago, and previously owned an S6, S8, and S10. Always loved Samsung for its android UI, and top-of-the-line camera.
As of today phone works perfectly, but not everything that perfect as it looks. I always got annoyed by the new nice features which I liked but they are not polished as they should be for a phone of this price. The software keeps getting better with time, but it's not perfect compared to Apple. I still recommend this phone, because I love freedom and with the S pen from the Note series it got even better. 8-10 Softwere related.
As of today phone works perfectly, but not everything that perfect as it looks. I always got annoyed by the new nice features which I liked but they are not polished as they should be for a phone of this price. The software keeps getting better with time, but it's not perfect compared to Apple. I still recommend this phone, because I love freedom and with the S pen from the Note series it got even better. 8-10 Softwere related.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 17, 2022
Posted by: Lennyn
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Been having it for some months and its the best phone i have got
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US