Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Better than the Competition
on December 13, 2022
Posted by: inkd
from Georgia
Expertise:Expert
[This review was collected as part of a promotion.] Coming from the Pixel 7 Pro, I can honestly say - the S22 Ultra has it beat with the same specs. Fit & finish, performance, cameras, photo editing, video - the S22 Ultra is superior + the s-pen. It's not that I would recommend the S22 Ultra - I have - they love it too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very fragile made ..
on December 13, 2022
Posted by: Agal0015
from Riverside CA
Expertise:Intermediate
I upgraded from s21utra to this and i really regret it .. battery dies way faster than my old phone ! , and the plastic on the phone behind cracked 5 days after getting it just with being in my pants pocket , even tho my phone been with a case since day 1 ... and phone overall lags very often .
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 16, 2022
Hi Agal0015,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the speed, and to increase the battery life of your device. Also, to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the speed, and to increase the battery life of your device. Also, to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has great features woow
on December 13, 2022
Posted by: Junior
from Batavia ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Got mine few weeks ago and I'm in love with it wouldn't trade for anything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on December 13, 2022
Posted by: Benbjammin13
from West Oalm Beach, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 3 months ago and I am very happy with this product. The battery doesn't last as long as my S20+ but the features and the speed is worth it. It is able to fast charge wirelessly which makes it convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line phone
on December 13, 2022
Posted by: jasvanek
from Oklahoma City, OK
Expertise:Expert
Bought my phone about two weeks ago and I'm absolutely thrilled with it. I have had Galaxy S series phones since the S4 and have never been disappointed. Traded in my Z fold for the S22 Ultra and it was certainly a good decision. Phone is fast, smooth and plenty of great built in features. Not much of a camera guy, but the screen and Samsung apps are really my main draw. It is a large phone so if you have smaller hands it may be a bit awkward to use. Overall it is certainly worthy of the title flagship. All five stars were earned for this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great For All Around Use
on December 13, 2022
Posted by: EpicSax
from Bullhead City, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best phone I have ever had, very easy to use aswell.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S22 ultra is the best phone in the world
on December 13, 2022
Posted by: The guy with the S22
from New York
Expertise:Expert
[This review was collected as part of a promotion.] This phone is the boom.com. I can use the 100x zoom for many illegal things( do not condone the use of this product for illegal activities). This phone has a amazing screen and I like the pen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The zoom camera is unbelievable
on December 13, 2022
Posted by: Andytessy
Expertise:Expert
[This review was collected as part of a promotion.] The phone is great so far, screen is big and beautiful, the zoom camera sees what the eye can't hahaha, so great! Look at the picture with 10x zoom and night mode on. Isn't it crazy??? Love it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US