Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
everything you need
on November 24, 2022
Posted by: buddy love
from cheaapeake va
i only had my phone for a month i love everything about this phone cause i ise it for both Personal and for my job
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone.
on November 25, 2022
Posted by: Hellion1652
from Indiana
Expertise:Expert
[This review was collected as part of a promotion.] I keep thinking about getting a Z Fold 4 but I just can't seem to bring myself to give up my S22 Ultra. It is such a great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good not great so far
on November 26, 2022
Posted by: JcJets
from Waterloo New York
Expertise:Intermediate
I've had a month. Took some getting used to but it's a nice phone. Battery life if good and one hour charge is great. The pen is confusing but I didn't really want it anyway. I bought this for the camera. Inside magnification is great but outside not so much. Pictures of the sky or moon are always hazy and I can't figure it out yet.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Lack of ease of access
on November 26, 2022
Posted by: TDRIZ
from Oregon
The included pen is NOT compatible with ANY other Samsung product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hi TDRIZ,
We appreciate your take on the Samsung Galaxy S22 Ultra. We value all feedback as we continue leading the charge on innovation. Please reach out to Samsung Support, attached below, for any assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate your take on the Samsung Galaxy S22 Ultra. We value all feedback as we continue leading the charge on innovation. Please reach out to Samsung Support, attached below, for any assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on November 28, 2022
Posted by: Bw3558
from Michigan
Expertise:Intermediate
I've had my S22 Ultra for about 3 weeks now. I've always had Samsung S phones, my first one being the S3. I'm still learning what all this phone can do, but so far, I'm very happy with it. The reason for not giving 5 stars is I've had several dropped calls, (which never happened with my other phones) and the removal of the SD card slot.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible battery life
on November 28, 2022
Posted by: Not a fan
I bought this phone two weeks ago and the battery life is terrible. It does not last a whole day. Very disappointed and will be returning the phone.
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue leading the charge on innovation. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, if you need further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue leading the charge on innovation. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, if you need further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for Fen 1
on November 29, 2022
Posted by: Waiyann
from Orlando
Expertise:Expert
[This review was collected as part of a promotion.] I got it in when my pixel 6 pro got stolen. So I've experienced both the best android has to offer. They both have some issues the galaxy is fast with good battery life. I wish it had some quality of life features the pixel has but everything else is good. Cameras are comparable Samsung is better in the day time the pixel at night.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone if you’re ok with battery anxiety.
on November 29, 2022
Posted by: MBerm
from Des Moines
Expertise:Intermediate
I bought one had it a couple of months, got rid of it. I then bought a second one had a couple of months and ditched it again. The battery life is beyond horrendous. Everything else was very good. I had to recharge at least 2 times daily. I really wanted to keep it as the SPen is great and the Microsoft compatibility is a fantastic feature. But the batter was just too bad.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hi MBerm,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we aim to innovate and improve on the design and functionality of your products. I've attached a few links that should help concerning the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we aim to innovate and improve on the design and functionality of your products. I've attached a few links that should help concerning the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US