Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
4
Amazing Camera, insane fit and finish.
on October 22, 2022
Posted by: knumber3of2
from Akron, OH
Expertise:Expert
Literally the only thing I'd change is the size of the phone. It takes some adjusting to get used to. The fit and finish of this phone is INSANE. The display is beautiful. The camera setup is one of the best on any smartphone. Battery has multi day lasting power. I can't say enough good things about this phone.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 22, 2022
Posted by: Slava
from Idaho
Expertise:Intermediate
I bought this phone 2 months ago and I love it. Yes it's a bigger phone but with someone with some big hands it's just perfect and easy to use and type. Camera is amazing and I love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Best phone on market
on October 23, 2022
Posted by: nkrywko
from Michigan
Expertise:Expert
[This review was collected as part of a promotion.] Pre-ordered this phone and loved every minute of it can't wait for s23
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Manufacturer defect
on October 23, 2022
Posted by: Hdyeb 22
from Idaho
Expertise:Expert
Speakers came out of the box with a crackling sound, couldn't even understand voices out of it
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 24, 2022
Hello,
We appreciate all assessments as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've attached a link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate all assessments as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've attached a link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 23, 2022
Posted by: Rocloc
from Rochester New York
Expertise:Expert
[This review was collected as part of a promotion.] I have always used Samsung and every year when I upgrade the devices get better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well balanced smartphone
on October 23, 2022
Posted by: Sango
from Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this couple of months ago and overall it is good. Performance wise it's great but it is a bit heavy phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on October 24, 2022
Posted by: Mauro
from Kissimmee Florida
I bought this a month ago and I don’t like it. Cámara and sound not good and too many other things
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 25, 2022
Hi Mauro,
We appreciate you taking the time you review the Samsung Galaxy S22 Ultra. We value your opinion as we aim to innovate and improve on the design and functionality of our products. I've attached a few videos from our YouTube channel that show some of the cool camera features of your new phone. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
We appreciate you taking the time you review the Samsung Galaxy S22 Ultra. We value your opinion as we aim to innovate and improve on the design and functionality of our products. I've attached a few videos from our YouTube channel that show some of the cool camera features of your new phone. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. So many customizations
on October 24, 2022
Posted by: Cignal
from Austin, tx
Expertise:Expert
[This review was collected as part of a promotion.] Just bought this s22 ultra and it's awesome. The screen is the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US