Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
1
Storage no expandable storage
on March 16, 2022
Posted by: Samcant
from Dallas,TX
Expertise:Intermediate
Not happy at all I love Samsung but I hate it when they take away expandable storage not trying to buy storage on the cloud this is not Apple
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality control
on March 27, 2022
Posted by: User
from Dhiffushi/Kaafu/Central Province
I just started using this device today and straight out of the box the microphone does not work.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
3
Response from Samsung USBy Charles, Samsung Care, April 7, 2022
Hi. Thank you for bringing this to our attention. I see you have some concerns with Galaxy S22 Ultra. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Microphone issues with galaxy phone https://www.samsung.com/us/support/troubleshooting/TSG01001249/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144380259
Have a great day.
^Charles
Microphone issues with galaxy phone https://www.samsung.com/us/support/troubleshooting/TSG01001249/
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144380259
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra
on March 18, 2022
Posted by: andig
from Las Vegas
Expertise:Expert
S22 ultra is the perfect smartphone. Very good quality camera, high performance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S21 Ultra Woes Continued...
on May 1, 2022
Posted by: hessa
Expertise:Expert
Any phone that requires a case to prevent incidental actions from the edges of the screen is absolute trash. There was a time when I praised Samsung, but it's getting difficult with their phones.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 7, 2022
Posted by: Swtpinksuzy
Expertise:Expert
I bought me and my wife 512gb models hers Burgundy and mine white (prettier and goes go great with pink).. We love our phones as usual.. She raves about the camera quality and cannot stop taking pictures.. I, more of the gamer, love the experience I have playing my games on it.. Looks and feels great..I'm sadden this year you guys didn't make a pink model wouldve loved that.. But Ill just slap some cute cases on it.. I wish we do ldve kept SD card slots been nice to have an phonewith 1tb on it..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic camera!
on April 12, 2022
Posted by: Infinite
from Austin, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Was filming a little bit of a concert and the people behind me started freaking out because the view through my phone was better than in person. They begged to know what phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely love it
on April 6, 2022
Posted by: Wonkyleftnut
from Salem, Oregon
Expertise:Intermediate
My first s series Galaxy was the 20 Ultra and I had zero complaints it didn't have any cons in my personal opinion. Unfortunately I couldn't say the same about the 21,now that I have the s22 Ultra I have the very same one complaint from the previous version. No upgradable storage. So close to a no hitter but that is how it goes. 4 out of 5
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life sub-par
on March 10, 2022
Posted by: Joeyblue45
from Chicago
Battery life could be better. Barely get by a day with moderate use. Camera is great. Performance good. Like a longer battery life.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US