Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Great all-around smartphone
on October 17, 2022
Posted by: Shaq24ballin
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] I had purchased this product after upgrading from my note 20 ultra and boy has it impressed me. Amazing battery life, great sleek design. Screen is best in class and processor to run this phone for many years to come. Only caveat is its a large phone not for everyone but hey if you enjoy large screen and want more real estate then this is your phone. Highly recommend and you will not be disappointed in having this as your daily companion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 17, 2022
Posted by: Anuroop
from Brooklyn NY
Expertise:Expert
[This review was collected as part of a promotion.] I've been using this phone since around last 6 months and it's the best experience I've every had. Great performance with fluid animations and battery life. Camera is the best I've ever seen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra
on October 18, 2022
Posted by: Gee eM
from Park City, UT
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone 7 months ago and absolutely live it. Screen is great for watching videos. Picture quality of camera matches professional cameras. Love the 100x zoom. And excellent device. Very reliable and very well built.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Get the S21 Ultra instead
on October 18, 2022
Posted by: Matt
from Atlanta, Ga
Expertise:Expert
Ive had my S22 Ultra for about a month and I hate it. I wish I could go back to my S21 Ultra. Ive even considered jumping ship to iPhone. Ive got the same issues all the other 1 stars have had. Battery, overall performance, poor data transfer from my old device to my new one. The OS seems more clunky, sound performance is poor, bluetooth connectivity drops in and out, etc. I upgraded through my carrier and when I finally inquired about sending it back Id missed the cut off by 3 days.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 20, 2022
Hi Matt,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery and connectivity. Also, it sounds as if your device is still under warranty, so that's linked below as well. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery and connectivity. Also, it sounds as if your device is still under warranty, so that's linked below as well. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
It's major improvement on the samsung galaxy s6
on October 18, 2022
Posted by: Michael
from Maine
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the phone because I saw the commercials for the new samsung galaxy s22 ultra and thought it was worth it compared to the samsung galaxy s6 that I had its a major improvement over the other phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone ever
on October 20, 2022
Posted by: Shajeejalali
from Houston Tx
Expertise:Expert
[This review was collected as part of a promotion.] I bought it 8 months ago and it's working perfectly fine and I'm loving everything in it. The best part is the camera. The kind of picture and videos it takes is unreal way ahead of its competition. Can't be happy enough with this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 20, 2022
Posted by: Anonymous
from Miami
[This review was collected as part of a promotion.] I love this phone just wish it had a SD card and came with the charger
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You couldn't find a better phone!
on October 20, 2022
Posted by: Rawand
from Nashville, TN
Expertise:Expert
[This review was collected as part of a promotion.] Amazing phone! 100x Zoom You can't get that on any other phone with such features! And the build quality it is AWESOME!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US