Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
Samsung you never cease to amaze!
on October 15, 2022
Posted by: StJoeRandy
from St. Joseph, MO
Expertise:Expert
Had the phone for 2 months now and absolutely love it performs above expectations on all fronts. Samsung you did it again.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S-Pen rules!
on October 15, 2022
Posted by: VanMan
from Cedar Falls, Iowa
Expertise:Intermediate
Love this version, because it has the S-Pen included. I drive for DoorDash, and when I have to deliver alcohol or other items where the recipient has to sign for it, the S-Pen is a godsend rather than people using their fingers.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No memory is a problem
on October 15, 2022
Posted by: Parco
from Houston Texas
Expertise:Expert
I am very disappointed with Samsung that they got rid of the memory card slot. I buy Samsung for the additional memory card. Now that they are all the same Samsung will not be my phone of choice anymore.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 17, 2022
Hi Parco,
Thank you for review of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we continue to bring our consumers the best in product design and functionality. Below I've linked some videos from our YouTube channel that highlight some of the awesome features of your new device. If you need any assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy S22 Ultra: Official Introduction Film | Samsung - YouTube
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Thank you for review of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we continue to bring our consumers the best in product design and functionality. Below I've linked some videos from our YouTube channel that highlight some of the awesome features of your new device. If you need any assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy S22 Ultra: Official Introduction Film | Samsung - YouTube
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great but...
on October 16, 2022
Posted by: vantran_j
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] The only 2 gripes I have are:
1) The corners aren't rounded like the S21 Ultra.
2) The camera cutout design is a step backwards. Much preferred the design of the S21 Ultra where there was a slab of aluminum around the cutouts.
1) The corners aren't rounded like the S21 Ultra.
2) The camera cutout design is a step backwards. Much preferred the design of the S21 Ultra where there was a slab of aluminum around the cutouts.
Otherwise it works great, nice color and the S Pen is a nice bonus.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Heavy weight and heavy duty
on October 16, 2022
Posted by: Biloo
from Hattiesburg
Expertise:Expert
[This review was collected as part of a promotion.] For screen lovers and camera freaks. This is the go to phone. The image quality is beyond anything at the market right now. The screen size and resolution is superb gorgeous. The one department it struggles is the battery life and camera shutter speeds which can both be tweaked via software updates.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Luv it!!
on October 16, 2022
Posted by: Snipa
from Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] Been dealing with samsung since the s9 plus, so I've had a chance ti see the rising of the latest devices. Started the big boy game with the note 10+, and even though they've switched the names. I have credit where it dues, n say they've done a great job with this one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life is horrible..do not buy
on October 18, 2022
Posted by: Bad battery
from Maryland
Expertise:Expert
Bought this phone about 3 weeks ago..... ..battery life is a joke..way to rip of a loyal Samsung customer
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 18, 2022
Hello,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Like it!
on October 17, 2022
Posted by: Izor
Expertise:Expert
I upgraded from the S21 and like the S22 especially the camera zoom which is more stable. Other than that both models are great!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US