Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Average customer rating
4.2
(1,424 Reviews)
Rating breakdown 1,424 reviews
5 Stars
947
4 Stars
181
3 Stars
100
2 Stars
66
1 Star
130
85%of customers recommend this product.
(
987 out of
1,166)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 128GB (Unlocked) - Phantom Black
Customer Rating
5
amazing product
on October 9, 2022
Posted by: Patient
Expertise:Intermediate
I bought this product a while ago upgraded from a samsung s10+ and i love it so far everything is better on this phone love the color i choose too
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on October 9, 2022
Posted by: I love my Samsung s22
from Cedar Falls Iowa
[This review was collected as part of a promotion.] I like Samsung product s I've had Samsung S2 I had about three notes overall great product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade?
on October 10, 2022
Posted by: Crash
from Sacramento, Ca
Expertise:Intermediate
Great site... Galaxy S22 isn't a bad phone. Whoever has mine and hadn't returned it yet is a dirt bag....
...
...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ok… can be better
on October 10, 2022
Posted by: Barbqsauce
from Delaware
Expertise:Expert
When it comes to look and feel, this phone is definitely the cream of the crop. The screen is absolutely beautifu. Icons and images seem to almost pop up out of the screen. This phone is packed with features and is an excellent device for personal use as well as for business . However , there are a few issues with the device. The removal of the SD card slot is completely useless and unwarranted. The business aspect of this phone completely loses its meaning if there’s no way to store confidential information on SD cards because not everybody wants to store all their information directly on the phone or in the cloud. To make it worse, they still offer mid range phones that have an SD card slot!!! The only other issue is the curved screen. Yes, it’s beautiful to look at, but it makes buying screen protectors a pain, because the ultrasonic fingerprint sensor has to be taken into consideration. If they move the fingerprint scanner to the power button like the Z Fold, it would be less of an issue because it wouldn’t matter what kind of protection you choose to put on the screen. I know Samsung likes to talk about the strength of the glass it uses for its display, but the curved edges mean less protection from cases and creates weak points. The curved screen can be overlooked if they move the fingerprint scanner.
And battery should be better OUT OF THE BOX. There is no excuse for a customer to have to wait for a phone to recognize usage patterns because they aren't always consistent. Some people are citing great battery life with moderate usage while some can't make it through a day?
Features
5
Performance
4
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 11, 2022
Hello,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. We're thrilled you're enjoying your device! I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. We're thrilled you're enjoying your device! I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Perfekt!
on October 10, 2022
Posted by: MehImSim
from Anchorage AK
The phone is really great, it handles & processes multiple task without slowing down, the screen resolution is amazing, & the camera takes phenomenal results! Also the s pen & the features that it can preform with the device is great!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade over S21
on October 10, 2022
Posted by: Nickr
from Oakland, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Compared to the S21 the built in s-pen with air commands is fantastic. The overall package is sleeker, the telephoto lens is a big upgrade, and the Samsung case with the screen cutout is awesome. Super charging is definitely faster and appreciated.
My one complaint is that I cannot force HDR on the camera app on any Samsung phone. Battery life could be better.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera blows me away!
on October 10, 2022
Posted by: Catbranchman
from Houma Louisiana
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this phone 2 months ago to replace a note 20 5g. So glad I went with this one. The battery life could be a little better but overall very happy with it. The screen is very vibrant and sound is awesome for a device. Definitely would recommend! In fact I've already convinced a friend of mine to purchase the same phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on October 10, 2022
Posted by: Marcus
from Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] It's a great phone built well and feels premium. The only thing I am really disappointed with are the speakers, they are pretty bad. Anything after the s10 got worse each one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US