Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
94
4 Stars
16
3 Stars
3
2 Stars
1
1 Star
6
96%of customers recommend this product.
(
90 out of
94)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Awesome device
on October 18, 2023
Posted by: Jesus23ultra
from TEXAS
Expertise:Intermediate
Battery life is exellent, 5G signal is excellent. Pictures quality exceptional
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on October 13, 2023
Posted by: Kyre09
Expertise:Beginner
I'm glad I bought the s23 ultra. It's the best phone ever, I recently switched from LG to Samsung.
I love all of the features on this phone, and I love the s pen. I like the coloring book and writing on this phone. The software and Processor it's so smooth than my old phone.
I love the camera. It looks so sharp and clear
I'm glad I switched from LG to Samsung😀😀😀🙂🙂🙂
I love all of the features on this phone, and I love the s pen. I like the coloring book and writing on this phone. The software and Processor it's so smooth than my old phone.
I love the camera. It looks so sharp and clear
I'm glad I switched from LG to Samsung😀😀😀🙂🙂🙂
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 12, 2023
Posted by: Hevistamper
from New Jersey
Expertise:Expert
Had it 3 weeks very smooth awesomeness camra and good sound
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The S3 ULTRA IS KING 🤴
on October 10, 2023
Posted by: Kevpayday
from Massachusetts
Expertise:Expert
To be honest I switched from iPhone to Android and was shopping around to the best option and now I have found it, honestly I'm never going back, this phone is a beast, everything about this phone is almost perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Okay
on October 9, 2023
Posted by: JANL
Expertise:Intermediate
I upgraded from the Note 20 to this model a few months ago. I have to say the pictures are great. To me the upgrades to the other things were not that mind blowing. The most annoying thing so far for me is the vibration mode. The Note 20 would vibrate and I could here it anywhere but this one is terrible. I had to add a vibrate ringtone to hear it and it is still too low to hear. I love the note due to the pen but overall, not that much of improvement (unless you use your phone as a photograper) to buy.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 28, 2023
Posted by: Fbwright
Expertise:Beginner
I bought it and love it I'm sticking with android for me
Features
5
Performance
5
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
screen bad
on September 28, 2023
Posted by: ssss
Expertise:Expert
the screen cracked in my pocket i have owned samsung phones for years and this never happened when i called to see what they could do they said nothing its like thee screen exploded just in my pocket talked to a friend who knows about phone tech and said the battery might have expanded but n they still wont fix it fo free and it has not even been a year since i purchased
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, September 29, 2023
Good day Ssss,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes which is not advised for beach or pool use) make the Galaxy S23 Ultra a durable device. Did you know that we also offer Samsung Care+ that can be added to eligible devices that would extend an umbrella of physical protection to your investments? It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink onto your speakers, having your device stolen, or dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Of course, we do strongly recommend protecting your investment by adding a screen protector and a case to all of your Galaxy devices. Our partners at UbreakIfix are also on standby to assist you with any of your repair needs. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The armor aluminum frame, the Gorilla Glass Victus 2 display, and its water resistant IP68 rating (Based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes which is not advised for beach or pool use) make the Galaxy S23 Ultra a durable device. Did you know that we also offer Samsung Care+ that can be added to eligible devices that would extend an umbrella of physical protection to your investments? It offers you that ultimate peace of mind for those unanticipated situations in life like leaving your device behind in a coffee shop, spilling your drink onto your speakers, having your device stolen, or dropping and breaking your screen. With over 700 authorized repair locations available nationwide, getting back to what you love most is our top priority. Of course, we do strongly recommend protecting your investment by adding a screen protector and a case to all of your Galaxy devices. Our partners at UbreakIfix are also on standby to assist you with any of your repair needs. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on September 21, 2023
Posted by: xavierss
from texas
Expertise:Expert
It's a phone I keep buying, just upgraded from my S22 Ultra for the S23 Ultra, the OS is one of the best features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US