Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
94
4 Stars
16
3 Stars
3
2 Stars
1
1 Star
6
96%of customers recommend this product.
(
90 out of
94)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Premium Performance
on December 23, 2023
Posted by: Tridhomes
from Nigeria
Expertise:Intermediate
This is the best phone in the world right now because what? It swiftness and performance is best to none.
The best decision ever!
The best decision ever!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really amazing
on December 21, 2023
Posted by: Anonymous
I still not buy. But I checking with friends they are using. It's really cool phones but I don't know how I buy. Because I don't have money for that. I really need it please Samsung help me to get 1 s23 ultra please. I shall be very thankful to you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!!!
on December 17, 2023
Posted by: Angee
from Ohio
I got this as an upgrade from a Note 20 5g...I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Extremely fragile screen.
on November 27, 2023
Posted by: Wyatt
from Washington
Expertise:Intermediate
Worked great for the little under a month I had it until the screen cracked while I was walking with it in my pant pocket. It was in an OtterBox case with a screen protector, but the screen still found a way to crack. I've had fragile phones before but I have never had a screen crack with literally no contact until now. Waste of money.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 28, 2023
Hey Wyatt,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, spilling your drink into the speakers, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! The Galaxy S23 Ultra has an Armor Aluminum Frame, Corning Gorilla Glass Victus 2, and it is Water/Dust Resistant in up to 1.5 meters of freshwater for up to 30 minutes, based on an IP68 rating, making this one durable device! Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always here to assist you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Were you aware that we also have Samsung Care+ that is available to be added to eligible devices that would protect your investment? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, spilling your drink into the speakers, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations nationwide to take your device to be quickly repaired, helps you get back to what you love doing most in life and that is one of our highest priorities. Talk about the ultimate peace of mind! The Galaxy S23 Ultra has an Armor Aluminum Frame, Corning Gorilla Glass Victus 2, and it is Water/Dust Resistant in up to 1.5 meters of freshwater for up to 30 minutes, based on an IP68 rating, making this one durable device! Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always here to assist you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Never fails me
on November 24, 2023
Posted by: Rome
from San Antonio Tx.
I love this phone! The pictures are great! The battery last all day. Its super fast. The screen is clear and crisp. It does everything I need and want it to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome so far.
on November 17, 2023
Posted by: Vetted
from Southeast
Expertise:Beginner
Started using about two weeks ago. I love it. ❤️ Easy to handle. Love the features and upgrades. 8/10.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on November 15, 2023
Posted by: Jghjkvvb
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Written by a customer while visiting Samsung US
Customer Rating
5
Thanh liem
on November 15, 2023
Posted by: Thanh liem
Máy thiết kế cao cấp đẹp mắt nhỏ gọn dễ cầm.pin dung lượng cao đáp.ứng nhu cầu làm việc va giải trí
Written by a customer while visiting Samsung US