Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.6
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
94
4 Stars
16
3 Stars
3
2 Stars
1
1 Star
6
96%of customers recommend this product.
(
90 out of
94)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
S23 ultra
on April 17, 2023
Posted by: Phredmoney
Expertise:Expert
Galaxy phones are the best phones on the market I never had a problem with any of my galaxy phones...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Android Auto Does Not Work-Be aware
on April 16, 2023
Posted by: LongTimeSamsungUser
Android Auto does not work on both my cars! CX5 2019 and Ascent 2022. Switched multiple cables, on both cars. No luck.
Response from Samsung USBy Bethany, Social Commerce, April 18, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, your input is appreciated as we strive to innovate and improve on our product design and functionality. I've attached some links that should help concerning the connectivity of Android Auto. However, please feel free to contact Samsung Support, also below, for further assistance. Thank you for being a valued customer.
Connect your Galaxy phone to a car (samsung.com)
Can't connect a Bluetooth device to a Samsung phone or tablet
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Connect your Galaxy phone to a car (samsung.com)
Can't connect a Bluetooth device to a Samsung phone or tablet
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
One of the most best Samsung I ever had.
on April 15, 2023
Posted by: Ross Bronx 138
It's an exciting fault that the camera was probably every feature on this phone it's it's excellent I recommend it to anybody It's one of them phone's Samsung The best one ever.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Phone
on April 15, 2023
Posted by: Charlyc
Expertise:Intermediate
I just bought this phone and traded my Ultra S21 and one thing I am disappointed is that the discontinued Dex for mac. I used that on my S21 and it was great. Now I have a better phone with less features.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
i love the galaxy
on April 15, 2023
Posted by: Makkeni
from LA
Expertise:Expert
before that I had note20. I felt the difference in the camera, in the speed of work and in autonomy. this is the best smartphone. I like that the screen is smaller rounded
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great electronic
on April 14, 2023
Posted by: Kayla kay tay kayita
from Nc
Expertise:Expert
I am so happy because I get to draw on it 😁
I'm so excited ☺️
I'm so excited ☺️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
More of the same.
on April 14, 2023
Posted by: Thiago
How you guys are losing track of what you do. I have the Galaxy S22 ultra and you are offering the exact same device, with a minimal change to one of the cameras and a new processor. This is laughing in the face of customers. What a disappointment, you turned into Apple, without creativity and offering more of the same.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 19, 2023
Hi Thiago... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. We value your input as we continue to bring our consumers the best in design and functionality. I've attached a few links from our YouTube channel that highlight some of the amazing features of your new device. Also, the short film 'Behold', by the acclaimed director Sir Ridley Scott, which was actually filmed with a Samsung Galaxy S23 Ultra! Feel free to reach out to Samsung Support, if we can be of any additional assistance. Thank you for being a valued customer. -Bethany
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra Official Film: Epic Nightography | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra Official Film: Epic Performance | Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: 'Behold' by Sir Ridley Scott – Filmed #withGalaxy | Samsung - YouTube
smsng.us/Samsung-Support
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra Official Film: Epic Nightography | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra Official Film: Epic Performance | Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: 'Behold' by Sir Ridley Scott – Filmed #withGalaxy | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on April 13, 2023
Posted by: Lady G
from NC
Expertise:Intermediate
I love, love, love my Galaxy!!! They just keep getting better and better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US