Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.5
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
138
4 Stars
20
3 Stars
10
2 Stars
5
1 Star
11
90%of customers recommend this product.
(
79 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
It has the most awesome features!
on March 14, 2024
Posted by: Okicalhny
from Midwest City, Oklahoma
Expertise:Intermediate
I bought the 24ultra almost a month ago and I love it!!!!!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Your new phone design is absolutely exquisite!
on March 16, 2024
Posted by: Rosie
from Louisville Kentucky
Expertise:Intermediate
This is my dream come true! I love your sleek design!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 18, 2024
Posted by: Galaxy Man
from Magalia Ca.
Expertise:Intermediate
The phone is the best thing I've had for a whole overall best of everything screen cameras operating system looks all awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durability and satisfying
on March 20, 2024
Posted by: Charlie
I have owned two Samsung models and I can honestly say Samsung were more satisfying than any other phone I've ever owned. I've fallen asleep a number of time and droped my phones, and never cracked a screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 24, 2024
Posted by: Lightbulb
from Falling waters,WV 25419
Im dieing to have one. Woeks perfect. Its sleek with a perfect design
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 26, 2024
Posted by: Big Matt
Is such a good phone and I love it so much. It's a great progress that I thought. Thank you!
Response from Samsung USBy Social Commerce, March 26, 2024
Hi Big Matt,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We are always so amazed to hear when our customers are enjoying their new devices as much as they are and that they find that the advancements that have been made are real improvements from their predecessor. Our goal is for our customers to feel like they are having the most incredible experiences possible while using our products! If you would like to share any additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. We would love to hear from you! Thank you for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We are always so amazed to hear when our customers are enjoying their new devices as much as they are and that they find that the advancements that have been made are real improvements from their predecessor. Our goal is for our customers to feel like they are having the most incredible experiences possible while using our products! If you would like to share any additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. We would love to hear from you! Thank you for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and very helpful
on April 7, 2024
Posted by: Superfly
I just bought the new Samsung galaxy phone and it was very helpful.
Written by a customer while visiting Samsung US
Customer Rating
2
Meh. I prefer the s20 ultra....
on April 22, 2024
Posted by: Mehark
from Colorado
I'll preface this by saying I'm a basic user... this really out does my requirements/needs.
I've been using it for almost 2 weeks and regret traiding in my S20 Ultra. Half the apps don't open as quick or take forever to load. Took a week just to get one app running after multiple uninstall, installs, and for stops.
With that said - the apps that do work (amazon) are fast. The fingerprint scanner is a huge improvement. The AI is great, but not practical for what I use my phone for.the loss of the micro SD sucked... but hey -all the silly adds from any and every sight you visit will be blazing fast and clear ( the only real significant improvement in my opinion and not one i wanted)... would be better if the AI shut it down...auto correct is also a fallacy... more likely automatically messes up your text.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, April 24, 2024
Greetings Mehark,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Did you know that you can set customized options for the Samsung keyboard? For instance, you can have your keyboard display suggested words and phrases as you type, automatically replace what you type with predictive text recommendations, underline misspelled words in red and suggest corrections, and more! For your convenience, I have provided a link below that contains your device manual so that you can quickly customize your settings and features of your new device to your specifications. Even though the Galaxy S24 Series does not have expandable storage capabilities, you can still save all your precious content using Samsung Cloud, Google Drive, and/or Microsoft OneDrive. Be sure to check out, "Manage storage on your Samsung Galaxy phone" if you'd like to learn more about your cloud-based storage options. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. Also take a look at, "Get rid of pop-up ads on your Galaxy phone" when you have the time to see how you can rid yourself of those annoying ads for good! If you have any questions for us after reviewing the resources that I have provided or if you would like to share any other feedback with us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/support/answer/ANS00084982/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Did you know that you can set customized options for the Samsung keyboard? For instance, you can have your keyboard display suggested words and phrases as you type, automatically replace what you type with predictive text recommendations, underline misspelled words in red and suggest corrections, and more! For your convenience, I have provided a link below that contains your device manual so that you can quickly customize your settings and features of your new device to your specifications. Even though the Galaxy S24 Series does not have expandable storage capabilities, you can still save all your precious content using Samsung Cloud, Google Drive, and/or Microsoft OneDrive. Be sure to check out, "Manage storage on your Samsung Galaxy phone" if you'd like to learn more about your cloud-based storage options. Ads can be really intrusive, especially when they keep popping up on your screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. Pop-up ads have nothing to do with the phone itself. They are caused by third-party apps installed on your phone. Ads are a way for app developers to make money, and the more ads that are displayed, the more money the developer makes. This is why some of them are so persistent. You can get rid of pesky ads in a few steps. Also take a look at, "Get rid of pop-up ads on your Galaxy phone" when you have the time to see how you can rid yourself of those annoying ads for good! If you have any questions for us after reviewing the resources that I have provided or if you would like to share any other feedback with us, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/support/answer/ANS00084982/
Written by a customer while visiting Samsung US