Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.5
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
138
4 Stars
20
3 Stars
10
2 Stars
5
1 Star
11
90%of customers recommend this product.
(
79 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Super phone
on March 11, 2024
Posted by: VinnyBoo
from Sterling Illinois
Expertise:Expert
One of the best galaxy phones I ever bought, it's just simply amazing with the AI and the sound quality is clear and loud with a beautiful big screen. I love the design with the titanium which makes it not so slippery. I got the model with 512GB which is so good I can download almost anything with no worries. GALAXY S24 Ultra is a must have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost Great
on March 11, 2024
Posted by: Pete
Owned for a month and overall pleased with one exception. The support in terms of a manual is essentially non- existent. For a pricey device, A lack of a convenient manual is the wrong place to save money. The downloadable manual is essentially useless, clumsy at best and pretty much impossible to use. I find the hyperlinked index non-functional.
Response from Samsung USBy Social Commerce, March 12, 2024
Aloha Pete,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Transitioning to new devices can feel like an enormous amount of work at times, especially when much time has passed since you've last upgraded your devices. This is why we offer our customers an abundance of resources pertaining to their devices such as device manuals, software updates, troubleshooting guides, and how-to videos. For your convenience, I have linked a few of these resources below for your easy access. Feel free to take a look at them when you have some free time available. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to us at Samsung Support. We're always happy to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Transitioning to new devices can feel like an enormous amount of work at times, especially when much time has passed since you've last upgraded your devices. This is why we offer our customers an abundance of resources pertaining to their devices such as device manuals, software updates, troubleshooting guides, and how-to videos. For your convenience, I have linked a few of these resources below for your easy access. Feel free to take a look at them when you have some free time available. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to us at Samsung Support. We're always happy to assist you in any way that we can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute winner
on March 12, 2024
Posted by: Robert
from North Portl florida
Expertise:Expert
I was a note user for years. Then changed to the s series when they integrated the spen. Always get the 1 tb version.. Love the phone. Great battery life and performance. Washed out screen issues we fixed with the first software update..Excellent now. The only drawback is the space zoom is not a good as it was in the s23ultra. OmIts not bad in the s24 ultra, just not quite as good as it's predecessor. Other than that the phone is an absolute winner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lost mailing label.
on March 13, 2024
Posted by: Darel
I bought an ulta1g with a A52 for at trade in.
The Mailing label did not print so I need a label to send back my trade in
The Mailing label did not print so I need a label to send back my trade in
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on March 14, 2024
Posted by: Bang
Expertise:Intermediate
[This review was collected as part of a promotion.] It was the best choice I have made in Hong time great phone good time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 14, 2024
Posted by: DEvan
from Chicago
So far it's the best phone I ever owned since my Note 9!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied lifetime user
on March 14, 2024
Posted by: David W
I absolutely love this phone. It has all the necessary features I need. The battery life is spectacular. I'm a all day user so that's a plus for me. I've had almost every galaxy and by far this one is the best. I don't know how samsung is gonna improve any more than this phone. The camera is a plus for me since I'm not a real picture taker. Wonderful side piece!
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phonekat
on March 14, 2024
Posted by: katt
I bought my phone a month ago. Just two complaints. Getting the keypad to be readily available. I am getting use to though. 2nd complaint: No one has the protective cases! I ordered one when I bought the phone and still haven't rexmceived!
Written by a customer while visiting Samsung US