Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
3
Great phone but the front camera is horrible
on March 31, 2023
Posted by: Samsunggirl
from San Francisco, CA
Expertise:Intermediate
Love this phone but the front camera often times add a verry yellow tint to it. Many said its a white balance issue within the phone but there hasn't be fix for this issue.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Bethany, Social Commerce, April 3, 2023
Hi Samsunggirl... Thank you for your review of the Samsung Galaxy S23. We appreciate all feedback as we strive to give our consumers the best in design and functionality. I've attached some links that should help regarding your camera. Also below is our warranty department. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Fast!!!
on April 15, 2023
Posted by: Dave
from Ocala Florida
Expertise:Intermediate
This phone is so much faster than my S7 phone. Lots of disk space. Doing the swap from old phone to new phone was really easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on April 17, 2023
Posted by: BarBe
from South Dakota
Expertise:Intermediate
I just got my phone about 2 weeks ago and it is great, love the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not a good Samsung product
on April 20, 2023
Posted by: Lonh
from Des Moines,
Expertise:Expert
I bought this out right a few weeks ago and I can't stand this phone it is not user friendly not comfortable and is easy to crack and.drop
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, April 23, 2023
Hi Lonh... Thank you for your review of the Samsung Galaxy S23. We appreciate your input as we continue to innovate and improve on the design and functionality of our products. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Also below is Samsung Support. Feel free to reach out for help in better understanding your new phone. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best product
on April 21, 2023
Posted by: Junior
I got S23 boy oh boy one the best great I love it fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Breeze
on April 24, 2023
Posted by: Breeze
Breeze set up easy and awesome amazing sharp pictures.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 25, 2023
Posted by: Mickey
from Novi, Michigan
Expertise:Intermediate
Love it the camera is excellent! Clarity Ingalls is great.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23
on April 26, 2023
Posted by: Missy
Expertise:Intermediate
Recently purchased the S23 and I am pleased to have it. It processes faster than any phone I ever had. Only con for me is the spacing of letters I n keyboard. Wish they were a little bit wider.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US