Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5
Great product!! Love it!!
on March 17, 2023
Posted by: JoAnn
from Lytton Iowa
Expertise:Intermediate
Really love this phone. Good battery life. Would recommend it, for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 17, 2023
Posted by: Sandy
from North carolina
Expertise:Expert
I got this phone as my wedding anniversary gift, camera and all features are amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty Much Perfect
on March 18, 2023
Posted by: BoltaBeast
from Denver CO USA
Expertise:Intermediate
I bought the Galaxy s23 128gb unlocked. Previously I had the s20 fe 4g. While I still love it, there are some BIG DIFFERENCES! The s23 is more battery efficient, faster (both processor and charging speeds), smaller in size, better cameras too! However, there is 1 thing I am dissappointed about. Unlike the s20 fe, the s23 DOES NOT HAVE EXPANDABLE STORAGE! I have to start downloading photos that are not my favorite but still cherish to an external drive. Not the best situation but at least its a work around.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 19, 2023
Posted by: Als 2nd
from New York
I bought this a few weeks ago, so far the phone is great. Still getting used to features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Terrible rear camera
on March 21, 2023
Posted by: Gabby
from Wheeling il
I like everything about the phone except the rear camera to take selfies. The finished picture looks horrinle and completely different than the preview picture on the phone. I hope an update corrects this.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Debra, Social & Commerce, March 22, 2023
Howdy Gabby, thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy S23. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the best experiences while using our products. At Samsung, our products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy S23, S23+, and S23 Ultra offer incredible camera functions so taking portraits, selfies, and videos are a breeze. You can zoom in or out with a tap, improve the resolution on your photos with the AI Image Enhancer, and even take photos and videos in total darkness using the S23 series’ Nightography mode. The Gallery app can also arrange your photos into personalized stories for you! When you have some free time, please review the article I have linked below titled, "The best camera features on your Galaxy S23." It contains some awesome information regarding how to get the most out of your awesome camera. I have also included a link with your device manual in it. You can easily customize the settings of your camera so that you can unleash your photography skills. If you would like further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/support/answer/ANS00091862/
https://www.samsung.com/us/support/answer/ANS00091862/
Written by a customer while visiting Samsung US
Customer Rating
5
Faster ... better than previous phone ...
on March 24, 2023
Posted by: StarsVicki
from Moore Haven FL
Expertise:Expert
All is good but still catching up with connecting other devices (car phone) and apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life
on March 25, 2023
Posted by: Sassywvmom
from West Virginia
Expertise:Intermediate
I thought the battery would last longer than it does. Maybe there is a setting that needs adjusted but I have to charge my phone nightly and I am not a huge "phone user"
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really love how small it is
on March 27, 2023
Posted by: HANNA
from McDonough. GA
Expertise:Intermediate
Really like the size and the picture are great. I really like how easy it is to work and do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US