Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
3
Ask 4 unlocked phone and it is NOT until paid.
on June 6, 2023
Posted by: Ricky
Expertise:Beginner
Unlocked is not true if purchased under a contract, find out when you are out of country and phone doesnt work!
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 6, 2023
Hey Ricky, we appreciate you taking time to share your feedback on your Samsung Galaxy S23. We would be happy to assist you in ascertaining where this difficulty may have stemmed from, and come to a resolution. Without knowing where you purchased your device, we have provided a link to the Samsung Support Team. They can work with you one on one to collect the necessary information and advise on next steps for you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
No notifications light on the phone.
on December 31, 2023
Posted by: Tim H
from Carroll Iowa
No notification light on any samsung phone. Very disappointing. I Would not recommend this phone. I want my old S9 back..
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy Social Commerce, January 2, 2024
Greetings,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 offers you the option to customize your notification pop-up style which includes your Edge Lighting Style. This is where you can choose a style of edge lighting for your notifications. Here's how: From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: Edge lighting style: Choose a style of edge lighting for notifications. It's a very cool option that you can customize with various colors and effects. For your convenience, I have included the link to your device manual below to help you get better acquainted with your Galaxy S23's features so that customizing your device will be that much easier for you in the future. Please feel free to reach out to Samsung Support if you would like additional assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 offers you the option to customize your notification pop-up style which includes your Edge Lighting Style. This is where you can choose a style of edge lighting for your notifications. Here's how: From Settings, tap Notifications > Notification pop-up style, and then choose a pop-up style: Edge lighting style: Choose a style of edge lighting for notifications. It's a very cool option that you can customize with various colors and effects. For your convenience, I have included the link to your device manual below to help you get better acquainted with your Galaxy S23's features so that customizing your device will be that much easier for you in the future. Please feel free to reach out to Samsung Support if you would like additional assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on May 10, 2024
Posted by: Sondra j
from La Center, WA
Expertise:Intermediate
I've had it for over a year and have had no problems with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone easy to use and take excellent picture
on March 7, 2023
Posted by: Paulie
from Taunton, Massachusetts
This phone is the best fast real easy to use and great camera
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Familiar features
on March 10, 2023
Posted by: Alma
from 28081
Expertise:Intermediate
I wanted a phone similar to the one I had. Upgrades Don't intimidate me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone!
on March 13, 2023
Posted by: Joce
Expertise:Intermediate
I bought it when it released and it's features are such an upgrade from the s21. Better camera quality and has better features.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the iPhone 14 pro
on March 15, 2023
Posted by: TEAMCHAVANA0904
from Houston,Texas
Expertise:Expert
I bought this phone when it came out as I usually do with all Galaxy S models, however older models seemed to have several glitches when purchased within the first week of release and always had to get replacement phones within the first 3 weeks. The S23 is by far the best ever. Camera features are the greatest feature for me. I instantly became a photographer lol. Yes older models had good cameras too but this one is just way better. My daughter and I compared photo quality and zooming in and well my 23 wasbthe obvious better one.I like the color is the best thus far (besides the flamingo pink which I wish they came back with but havent since the S10). The video and sound quality is beyond what i expected its so clear and loud I love it. The Samsung logo feels kinda like a grip which is wonderful because I have small hands and constantly dropped older models. Best phone ever made if you really want to customize your phone to the fullest.The speed of this phone is incredible. The biometric security is much better than the iPhone 14 pro (I know because i bought my daughter that phone and her younger sister and myself can both unlock her phone with our faces but her twin sister cant). It charges super fast. I do have a few things I don't really like about this phone. The phone is on the heavier side, the battery dies quicker than I think it should, it's a bit more squared than other models( I like the more curvy phones because they're easier for me to hold I have extremely small hands I'm a dwarf), and sometimes the camera lenses on the back feel little to hot. There a still alot of features I haven't figured out yet but I know when I do they'll be awesome to.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features-Good performance
on March 15, 2023
Posted by: James
from Venus, Tx
Expertise:Intermediate
I like the features and performance of the S23. The added Samsung apps I find very helpful. I still cant fjgure out the screen navjgation that allows you to swipe both up and down. I also have duplicate apps for whatever reason.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US