Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5
Love this phone
on January 31, 2024
Posted by: Spook
from Adams Center, NY
Expertise:Intermediate
Had to upgrade because my S7 ,which was a great phone for me was outdated and unsupported so it suffered and was slow and memory was way to small for today's world of electronics. This S23 serves me very well,, fast, plenty of space for apps and all I had on my S7 with memory to spare.. Hated to pay the price but, worth it ..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 30, 2024
Posted by: Dogmom610
from Sheboygan, WI
Expertise:Intermediate
I needed to replace my old Samsung and am delighted with my new S23. It was so easy to transfer the data from one phone to the other with the C to C cable that came with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life
on January 28, 2024
Posted by: Disappointed
Expertise:Intermediate
I have always had a Samsung telephone. This is the first one i have ever experienced horrendous battery life. From the setup to use of various apps, the battery drained very quickly.The telephone has been returned. I purchased an A54.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Social Commerce, January 29, 2024
Hi Disappointed,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a moment to review the following resources, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your Galaxy S23's battery. Feel free to contact Samsung Support afterwards if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a moment to review the following resources, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your Galaxy S23's battery. Feel free to contact Samsung Support afterwards if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the smallness of this phone
on January 27, 2024
Posted by: Dee Dee
from Huntington IN
I've had my phone for just 2 weeks and I'm loving it. Fits well in my little hands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok
on January 25, 2024
Posted by: Upgrade
from Maine
It works my oldS20 + better.. should of gone with S23
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on January 18, 2024
Posted by: Samsungkid
from New jersey
Expertise:Intermediate
I have always been a Samsung customer. Wouldn't chance it one bit. Just love my new upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Size matters
on January 18, 2024
Posted by: Earl
from Rockmart ga
Expertise:Intermediate
Phone is small can't find a decent phone case to fit it properly
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, January 19, 2024
Howdy Earl,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. If the display of the Galaxy S23 is not large enough for your liking, take a look at the Galaxy S23+, the Galaxy S23 Ultra, and the upcoming Galaxy S24+, and the Galaxy S24 Ultra, linked below. I have also linked your compatible cases below for your Galaxy S23 below for your easy access. Check it out when you have some free time. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23/
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+S23&category_names=Phones&accessories_type=Cases+%26+Covers
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. If the display of the Galaxy S23 is not large enough for your liking, take a look at the Galaxy S23+, the Galaxy S23 Ultra, and the upcoming Galaxy S24+, and the Galaxy S24 Ultra, linked below. I have also linked your compatible cases below for your Galaxy S23 below for your easy access. Check it out when you have some free time. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23/
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+S23&category_names=Phones&accessories_type=Cases+%26+Covers
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s23
on January 17, 2024
Posted by: TammieH
from Tennessee
I had the s20 for three years. It was a great phone. When it was time to get a new one, I got S23. It's a great phone. Works great. Nothing but good things to say.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US