Hi there Jame, we appreciate you sharing your thoughts about your Samsung Galaxy S23 with us. We completely understand that getting a new devices comes with a learning curve and can cause some frustration as you learn where the desired features are on the device. We would love to help you with the features that are causing frustration and have provided links to articles to help you troubleshoot the biometric settings of your device, and the responsiveness of your display. We have also shared a link to the full device manual to help you with the features. We have also shared a link to the Samsung Support Team if you have any questions or continue to experience any of these frustrations. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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