Thank you for contacting us. We appreciate the opportunity to assist our valued customers. We understand that you contacted us to share your experience with the Galaxy S23. The S23 features a long-lasting battery, a Dynamic AMOLED 2X Display, and a super-fast Octa-Core processor. Samsung also provides a 12-month limited warranty for manufacturer defects and offers the option to add Samsung Care+ for eligible devices. If you are experiencing keyboard lag, there are some steps you can take to resolve this issue. First, optimize your phone with Device Care by closing all running apps and navigating to Settings > Battery & Device Care > Optimize Now. This will close background apps and optimize settings. Then, clear the keyboard's cache and data. To do this:
1. Open Settings, scroll and tap Apps.
2. Tap the sort icon, then tap the switch next to Show system apps, and tap OK.
3. Tap Samsung Keyboard > Force stop > Storage.
4. Tap Clear data, and then tap OK. This will erase all keyboard settings, including saved words.
Additionally, ensure your device has the latest software by going to Settings, tapping Software update > Download and install or Check for updates. If an update is available, follow the on-screen prompts to update your device. After the update, your device will restart. If this persists, please contact Samsung Support for further assistance.
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It's great to hear from you and get your feedback, Navneet. We always appreciate hearing from our customers. It looks like you reached out to tell us about your experience with the Galaxy S23. The S23 is built tough so you can worry less. With Corning Gorilla Glass Victus 2 on the front and back, IP68 water resistance, and an Armor Aluminum frame, it's got your back when you're out making moves. We hate to see that you've been having challenges trying to unlock your phone with your fingerprint. To ensure that your fingerprint sensor works reliably, follow these tips: Cover the entire sensor with your finger and hold the device in the same way as when you initially set up the fingerprints. Make sure both the scanner and your fingertip are clean and dry before scanning. If the sensor isn't recognizing your prints, try restarting your phone or tablet and using the fingerprint scanner again. Keep your device and apps up to date, and if necessary, remove and then re-add the fingerprints. If you're still having trouble unlocking your device, you can try entering your regular PIN, password, or pattern as an alternative. If this continues to be your experience, please reach out to us at Samsung SUpport so that we can provide further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001613/ (fingerprint tips)
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Thank you for sharing your honest feedback on the Galaxy S23, Lynn. We truly appreciate your insights and look forward to hearing more from you in the future. With the Galaxy S23, you can enjoy gaming or streaming anywhere with adaptive outdoor visibility that delivers optimal color and brightness in any lighting conditions. The adaptive 120Hz feature ensures smooth scrolling, while the Eye Comfort Shield helps reduce eye strain, even during nighttime viewing. The S23 comes with the phone, an ejection pin as well as a data cable for charging. If you are looking for a manual for your device, please check out the link attached to view your S23's manual. Again, we appreciate your feedback as we continue to make improvements. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001611/
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