Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5
Great product!! Love it!!
on March 17, 2023
Posted by: JoAnn
from Lytton Iowa
Expertise:Intermediate
Really love this phone. Good battery life. Would recommend it, for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features-Good performance
on March 15, 2023
Posted by: James
from Venus, Tx
Expertise:Intermediate
I like the features and performance of the S23. The added Samsung apps I find very helpful. I still cant fjgure out the screen navjgation that allows you to swipe both up and down. I also have duplicate apps for whatever reason.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the iPhone 14 pro
on March 15, 2023
Posted by: TEAMCHAVANA0904
from Houston,Texas
Expertise:Expert
I bought this phone when it came out as I usually do with all Galaxy S models, however older models seemed to have several glitches when purchased within the first week of release and always had to get replacement phones within the first 3 weeks. The S23 is by far the best ever. Camera features are the greatest feature for me. I instantly became a photographer lol. Yes older models had good cameras too but this one is just way better. My daughter and I compared photo quality and zooming in and well my 23 wasbthe obvious better one.I like the color is the best thus far (besides the flamingo pink which I wish they came back with but havent since the S10). The video and sound quality is beyond what i expected its so clear and loud I love it. The Samsung logo feels kinda like a grip which is wonderful because I have small hands and constantly dropped older models. Best phone ever made if you really want to customize your phone to the fullest.The speed of this phone is incredible. The biometric security is much better than the iPhone 14 pro (I know because i bought my daughter that phone and her younger sister and myself can both unlock her phone with our faces but her twin sister cant). It charges super fast. I do have a few things I don't really like about this phone. The phone is on the heavier side, the battery dies quicker than I think it should, it's a bit more squared than other models( I like the more curvy phones because they're easier for me to hold I have extremely small hands I'm a dwarf), and sometimes the camera lenses on the back feel little to hot. There a still alot of features I haven't figured out yet but I know when I do they'll be awesome to.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone!
on March 13, 2023
Posted by: Joce
Expertise:Intermediate
I bought it when it released and it's features are such an upgrade from the s21. Better camera quality and has better features.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Familiar features
on March 10, 2023
Posted by: Alma
from 28081
Expertise:Intermediate
I wanted a phone similar to the one I had. Upgrades Don't intimidate me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not user friendly
on March 9, 2023
Posted by: Somebody in Colorado
from Boulder, CO
Expertise:Intermediate
Not user friendly. They moved everything around. It is not easy to save a phone number from someone who just called you.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy S23. At Samsung, we value all feedback as we continue to lead the charge on innovation. I've attached some links from our YouTube channel that will help you become better acquainted with your device. Also take a look at your user manual by navigating to Settings, then swipe up. The section may be named User manual, Tips and user manual, Help, or Tips and help, depending on your specific device, carrier, and software version.There may be one more step once you're in the right section; just tap User manual. The user manual will open via your internet browser. Tap the different options to learn more or use the search bar to find something specific. Feel free to reach out to Samsung Support for any additional assistance. Thank you for begin a valued customer. -Bethany
Customize your Galaxy phone’s look with color palette and wallpapers | Samsung US
Take night-time selfies in the dark on your Galaxy S23 series phone | Samsung US
Launch your favorite apps faster with the Smart Suggestions widget | Samsung US
Record videos in 8K on your Samsung Galaxy S23 series phone | Samsung US
smsng.us/Samsung-Support
Customize your Galaxy phone’s look with color palette and wallpapers | Samsung US
Take night-time selfies in the dark on your Galaxy S23 series phone | Samsung US
Launch your favorite apps faster with the Smart Suggestions widget | Samsung US
Record videos in 8K on your Samsung Galaxy S23 series phone | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Not thrilled
on March 8, 2023
Posted by: Sad me
from Texas
I'm very hard of hearing. My old phone would keep flashing a little blue light if i had a text come in, or a green light if i had a missed call. This phone has neither. I miss my old phone.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, March 9, 2023
Hello... Thank you for your feedback on the Samsung Galaxy S23. Your thoughts are valuable as we continue to bring our consumers the best in product design and functionality. If you'd like to activate Flash notification, you could do so by going to Settings-Notifications-Flash Notification. You can choose from Camera flash notification or Screen flash notification. Depending on what you choose, the camera light or screen will flash when you receive notifications or when alarms sound. Please feel free to reach out to Samsung Support, attached below, for any additional assistance. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
great phone easy to use and take excellent picture
on March 7, 2023
Posted by: Paulie
from Taunton, Massachusetts
This phone is the best fast real easy to use and great camera
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US