Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5
Great phone
on April 27, 2023
Posted by: Flagcar
from Az
Works great and take real clear photos
Easy to use
Easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung 23
on April 26, 2023
Posted by: Melanie
from Alabama
Expertise:Expert
Had this phone about 2 wks. Crappy already, charge don't last like it claims. It has open without me putting in my pass code, deleted some pictures I had
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 28, 2023
Hello Melanie... We appreciate you taking the time to review the Samsung Galaxy S23. We value your input as we continue to innovate and improve on the design and functionality of our products. I've attached some links, as well as a video from our YouTube channel, that should help elongate the battery life of your device. Along with an article that should help you lock your device. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Set up a screen lock on your Galaxy phone (samsung.com)
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Set up a screen lock on your Galaxy phone (samsung.com)
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23
on April 26, 2023
Posted by: Missy
Expertise:Intermediate
Recently purchased the S23 and I am pleased to have it. It processes faster than any phone I ever had. Only con for me is the spacing of letters I n keyboard. Wish they were a little bit wider.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I seriously dislike this phone
on April 25, 2023
Posted by: Phone 1
from Indiana
Expertise:Intermediate
I've had the phone a month and there is nothing to like. I got it because I was worried about the battery on my previous phone, well, the Samsung is no better. Aside from the color! Samsung has ridiculous features, I don't care about the camera. The voice-mail is difficult at best and it is small, which may be the cool thing now, but I may as well be using my old flip phone. I do everything on my phone and this is nothing but painful.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 26, 2023
Hello Phone 1... Thank you for your take on the Samsung Galaxy S23. Your opinion is valuable as we continue to bring our consumers the best in design and functionality. The Samsung Galaxy S23 is 6.1”, however the Samsung Galaxy S23+ is 6.6”, while the Samsung Galaxy S23 Ultra is 6.8”, if you are wanting a larger screen. Please reach out to Samsung Support for assistance with your voicemail, and for anything further. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 25, 2023
Posted by: Mickey
from Novi, Michigan
Expertise:Intermediate
Love it the camera is excellent! Clarity Ingalls is great.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Breeze
on April 24, 2023
Posted by: Breeze
Breeze set up easy and awesome amazing sharp pictures.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best product
on April 21, 2023
Posted by: Junior
I got S23 boy oh boy one the best great I love it fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not a good Samsung product
on April 20, 2023
Posted by: Lonh
from Des Moines,
Expertise:Expert
I bought this out right a few weeks ago and I can't stand this phone it is not user friendly not comfortable and is easy to crack and.drop
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, April 23, 2023
Hi Lonh... Thank you for your review of the Samsung Galaxy S23. We appreciate your input as we continue to innovate and improve on the design and functionality of our products. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Also below is Samsung Support. Feel free to reach out for help in better understanding your new phone. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US