Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
3
get a bigger model
on December 27, 2023
Posted by: hilvaly
from NH
Expertise:Intermediate
My Samsung S10 plus was a better phone but it went thru a bush chipper. This model is noticeably smaller and the points to open/close/volume have all moved to the right side. The on/off key is right where my leather strap attaches for my snakehive wallet/phone holder is very inconvenient. My old S8 would learn on voice text. IE my brother is Newell. None of these phones spelled it correctly but the old S8 after backing up to the name and spelling correctly never spelled it wrong again when I voiced it. Not the S10 or S23. I thought technology was supposed to advance--not. Have to proof read all my voice made texts and constantly correct. Sucks! My positive is that this puts to shame my first replacement (google pixel 10plus) a technological piece of crap that I returned after 3 weeks and went back to Samsung. I should have spent more and got a larger Samsung as I have fat fingers and my close vision has changed after cataract surgery.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
4
Response from Samsung USBy Social Commerce, December 29, 2023
Aloha Hilvaly,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23. We appreciate your sincerity. Over time, Bixby will learn your habits and interests so it can better assist you. Did you know that you can also configure Accessibility features to assist with visual aspects of your device? You can adjust the colors and contrast of text and other screen elements. From Settings, tap Accessibility > Vision enhancements and tap an option: Choose an available display mode and tap Apply. You can also increase the size of supported screen elements and create shortcuts for accessibility features on your device. For your convenience, I have included a link to your device manual below. Let us know if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23. We appreciate your sincerity. Over time, Bixby will learn your habits and interests so it can better assist you. Did you know that you can also configure Accessibility features to assist with visual aspects of your device? You can adjust the colors and contrast of text and other screen elements. From Settings, tap Accessibility > Vision enhancements and tap an option: Choose an available display mode and tap Apply. You can also increase the size of supported screen elements and create shortcuts for accessibility features on your device. For your convenience, I have included a link to your device manual below. Let us know if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4
Kinda but not really
on December 30, 2023
Posted by: Chazzo
from Deltona FL
Expertise:Expert
S23. Why would you make the screen so small seriously. The cameras good The evening was all the settings on camera in camera assistant. It's to isn't great. Pictures are overxposed put alarm ghosting in the black scenes.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Better then Iphone
on December 30, 2023
Posted by: Dukey
Never should of left team Samsung. Galaxy is way better optimized and it's actually customizable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 31, 2023
Posted by: Jlaborde
from Anaheim, Ca
Expertise:Intermediate
I bought this phone 2 weeks ago to upgrade from my Note 9. I love the camera it is so clear. It is fast and in general, is awesome in performance. I just wish I would have spent the extra money for the 256 storage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone gets great reception and is loud t
on January 2, 2024
Posted by: Humphrey
from Georgia
Expertise:Intermediate
I would recommend this phone to anyone who needs a small phone with a great screen and great reception.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My phone
on January 12, 2024
Posted by: Carol
from Yankton SD
I was hesitant to buy a new phone. Because I was used to my old one. But I really I'm glad I did. I love my new phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s23
on January 17, 2024
Posted by: TammieH
from Tennessee
I had the s20 for three years. It was a great phone. When it was time to get a new one, I got S23. It's a great phone. Works great. Nothing but good things to say.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Size matters
on January 18, 2024
Posted by: Earl
from Rockmart ga
Expertise:Intermediate
Phone is small can't find a decent phone case to fit it properly
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, January 19, 2024
Howdy Earl,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. If the display of the Galaxy S23 is not large enough for your liking, take a look at the Galaxy S23+, the Galaxy S23 Ultra, and the upcoming Galaxy S24+, and the Galaxy S24 Ultra, linked below. I have also linked your compatible cases below for your Galaxy S23 below for your easy access. Check it out when you have some free time. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23/
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+S23&category_names=Phones&accessories_type=Cases+%26+Covers
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. If the display of the Galaxy S23 is not large enough for your liking, take a look at the Galaxy S23+, the Galaxy S23 Ultra, and the upcoming Galaxy S24+, and the Galaxy S24 Ultra, linked below. I have also linked your compatible cases below for your Galaxy S23 below for your easy access. Check it out when you have some free time. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
https://www.samsung.com/us/smartphones/galaxy-s23/
https://www.samsung.com/us/mobile/mobile-accessories/phones/?smartphone_compatibility=Galaxy+S23&category_names=Phones&accessories_type=Cases+%26+Covers
Written by a customer while visiting Samsung US