Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5
Great Features
on October 27, 2023
Posted by: Danielle
from Indiana,Indianapolis
Expertise:Expert
I have had my phone for a month now and I love it! Great for those who like pictures and like simplicity!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest camera and video!!!! I treasure my
on November 3, 2023
Posted by: Babydoll
from Enterprise Alabama
Expertise:Intermediate
Simply ❤️ my Galaxy S23! And it's not complicated to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 9, 2023
Posted by: Bigdaddyshawn
from Gautier ms
Expertise:Expert
I got it a few weeks ago I love it it works faster that my old one and is tip of the line
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Still getting dropped calls same problem as before
on November 10, 2023
Posted by: Short finger
from Louisville ky
Expertise:Intermediate
No better than the last one there guarantees are fine print. Can't get new phone got a rebuild one
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 13, 2023
Hello Short,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Check out the article that I have linked below for you titled, "Dropped calls on a Samsung phone" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy S23. Feel free to reach out to Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Check out the article that I have linked below for you titled, "Dropped calls on a Samsung phone" for some quick troubleshooting steps that you can take to help resolve what you have been experiencing with your Galaxy S23. Feel free to reach out to Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001240/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the speed!
on November 16, 2023
Posted by: Lezly
from Liberal, KS
I looove this phone!! It's so much faster than my old one!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone
on November 29, 2023
Posted by: Leave me alone
from Boston Ma
Expertise:Intermediate
It's a phone I can call, text or talk to friends and family via social media etc
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23, 128 GB
on November 29, 2023
Posted by: Crystalinas
from Missoula, Montana
Expertise:Expert
I got the phone over a week ago, and I love it! I love the fact that is small. I've always been a fan of Samsung and their phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So very much better than the iPhone I turned in
on November 29, 2023
Posted by: Xxxx
from IL
Expertise:Intermediate
The only thing that would improve it is put emotions s on Samsung keyboard Quite frustrating to try to work around that
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US