Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5
GREAT FEATURES
on September 30, 2023
Posted by: Mona
from Oregon
Expertise:Intermediate
I bought this phone a month ago and so happy i did. Have been a Samsung fan for years, last phone was an S9, then used an Iphone for 9 months and decided to go back to Samsung. The camera is amazing!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Standard phone
on October 1, 2023
Posted by: Ross
from Acworth Georgia
Expertise:Expert
I had the "Galaxy s21 ultra" and " before this one, and the "Galaxy s23 " is amazing. However, i don't recommend changing from the ultra version to the regular one. I am going to change my S23 for the next generation of Galaxy, for sure opting for the ultra version. The phone is absolutely incredible--no lags, no bugs, and nothing to complain about. It is the best phone in the world, for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it!
on October 2, 2023
Posted by: Neno
from Auburn, CA
Expertise:Beginner
This is my 2nd phone. A smaller, Lighter, and faster phone. A nice upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on October 7, 2023
Posted by: HRoss
from Texas
Expertise:Expert
I had my last phone for 5 years, this upgrade has been amazing! It stays charged, takes great photos, and it's very easy to personalize your screens with widgets and themes. I'm never getting an iPhone, I love my Samsungs too much!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lavender galaxy s23
on October 13, 2023
Posted by: YoungMacaroni
from Los angeles
Man, best phone I've had ever. Never been a iPhone man, I just really am loyal to android. Easy to use, great memory, fast never sticks. Camera dope, I don't even use a case it has not broke 💯
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hard to use
on October 15, 2023
Posted by: Lins
from Chicago IL
Expertise:Beginner
I thought a change of pace from I phone would be clever, however, I'm struggling with the new technology and interface. The new apps are confusing and I'm not understanding how to use this phone, I would return it if i could
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 16, 2023
Aloha Lins,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer our customers the Samsung YouTube channel that currently has 21 videos dedicated to the Galaxy S23 series to help you get to know your device? How awesome is that? I have linked it below for you so that you can watch those videos at your leisure. We also offer our customers easy access to important device information, like software updates and user manuals, on our website. I have also linked your user manual below if you wanted to get to know your device settings better to easily customize your settings to your liking. Please do not hesitate to reach out to us at Samsung Support if you would like any further assistance or if you have any questions. We are here for you, Lins! Welcome to the Samsung Galaxy Family! Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer our customers the Samsung YouTube channel that currently has 21 videos dedicated to the Galaxy S23 series to help you get to know your device? How awesome is that? I have linked it below for you so that you can watch those videos at your leisure. We also offer our customers easy access to important device information, like software updates and user manuals, on our website. I have also linked your user manual below if you wanted to get to know your device settings better to easily customize your settings to your liking. Please do not hesitate to reach out to us at Samsung Support if you would like any further assistance or if you have any questions. We are here for you, Lins! Welcome to the Samsung Galaxy Family! Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
4
I Like it
on October 20, 2023
Posted by: itsmadz5
from St.Louis
Expertise:Intermediate
From going from a long time Apple user to samsung, I can tell the difference with the different products. The cameras are different as I see the samsung to be more crisper and brighter than the Iphone which can at times look unnatural when taking photos. The display on the samsung is a little more smooth as well. I also like having the extra storage on this phone and not have to worry about icloud yelling at me to buy more storage. I also have some constructive criticism as well about the phone. The one thing I am not a huge fan of is going through extra steps to adjust the brightness level on my phone as well as silencing the phone as well. With the Iphone there is a button on the side to silence the phone which I do miss having. With adjusting the brightness I find that I have to take unnecessary extra steps in adjusting the brightness when it could be accessed with just a swipe. Another thing that I miss having is airdrop and being able to facetime. If samsung was able to make something like airdrop and be able to connect it to any device whether that be to apple products and etc. would be a game changer. Overall I think it is a great phone and so far I love it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is nice and I loved it.
on October 20, 2023
Posted by: Jycl1103
from Georgia
Expertise:Expert
We, my husband and I bought new cell phones we are very happy with them and with the customer services at the store, thumps up !!.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US