Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5
Wonderful Transition!
on August 9, 2023
Posted by: Bonita
from Ahoskie, North Carolina
Expertise:Intermediate
I had a S9 which was the best phone ever! It died. I was devastated. Didn't realize the S23 was the same size. It is the perfect phone to transition to after the S9. Approximately same size with updated features. It is a comfortable phone for Baby Boomers. It can be the best for Gen X and Z also. Can do anything you need it to do. I needed a simple phone for email, texts, and pictures. And calls lol. I love this phone just as much as I did my S9. A wonderful phone to transition to.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy for this senior citizen to use
on August 15, 2023
Posted by: lhglenn
from Fairfax, VA
Expertise:Intermediate
I am very happy with my new Galaxy S23. It took no time at all for me to learn how to use it. It completely fulfills my telephone/texting needs. Great product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excellent starter phone.
on August 24, 2023
Posted by: simbananadotnet
from Houston Texas
Expertise:Intermediate
I've had this phone for a month and so far I've had no issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on August 30, 2023
Posted by: Widget20
from Highland, Michigan
Expertise:Intermediate
I got my new Samsung Galaxy S23 about a month ago and I LOVE it❣️ I've Always been an Android girl and the Samsung phones are My Favorite. I am a Big picture taker and the camera on my new phone is Amazing ❣️ It's a purchase I'm Proud of. Forever Samsung Lover❣️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Luxurious
on September 1, 2023
Posted by: Johnnyx777
from Florence, Kentucky
Expertise:Intermediate
I bought this phone and it has worked so well, it's very nice with a luxury feel, definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellant Photos
on September 2, 2023
Posted by: Nortie
from Auburn, MI
Expertise:Intermediate
I've had the camera three months . I wanted a better camera for when we took our vacation to Michigan's Upper Peninsula . I wasn't disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone so much smaller it takes me forever to text
on September 5, 2023
Posted by: Joey
from Cincinnati Ohio
I wish I could find a larger phone. Also cannot use the calendar. It's terrible. Cannot edit!
I must say I'm not happy with it!
I must say I'm not happy with it!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, September 6, 2023
Hey Joey,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're in the market for a larger display on your device, I recommend taking a look at the Galaxy S23+ and the S23 Ultra. These devices offer you slightly larger displays that may be more up to your standards in terms of size. I have provided you a link below so that you can check them out when you have the free time. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 has been updated with the most current version of software. I have also provided your update below, for your easy access. Let us know if you would like any additional assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/compare/#category/N0002101/products/SM-S918UZRNXAA,SM-S916ULGAXAA
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're in the market for a larger display on your device, I recommend taking a look at the Galaxy S23+ and the S23 Ultra. These devices offer you slightly larger displays that may be more up to your standards in terms of size. I have provided you a link below so that you can check them out when you have the free time. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. Please ensure that the software on your Galaxy S23 has been updated with the most current version of software. I have also provided your update below, for your easy access. Let us know if you would like any additional assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/compare/#category/N0002101/products/SM-S918UZRNXAA,SM-S916ULGAXAA
Written by a customer while visiting Samsung US
Customer Rating
5
I've always bought Samsung Galaxy phones
on September 12, 2023
Posted by: Tim78
from Southeast Missouri
Expertise:Intermediate
I really like the phone, but I wish I had purchased the Plus or the Ultra. I bought it online and it's just to small. In the past I had the S8 and S10. They were huge compared to the S23. It was my fault. I didn't read the dimensions. I'm going to pay this one off as fast as possible and purchase either a 23 ultra or a 24 ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US