Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
4
Avery good phone
on June 30, 2023
Posted by: Latu
from Seattle USA
Expertise:Intermediate
I am using it for the last couple of weeks. I am loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review...
on June 29, 2023
Posted by: Deee
from Milwaukee
I don't like it at all. I think that it's just too techy for me...I'm 71yrs....I want a phone, take pics, store personal downloads and play my favorite games....I don't have a business or anything....it's just too techy. My Son enjoys his Galaxy 245-6 -8, whatever!@*
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched from S21 to S23
on June 29, 2023
Posted by: GirliePop
from Oakland, CA
I switched from my S21 to S23 about a month ago because my S21 broke. (I spilled acid on my S21 and then it wouldn't charge anymore). I love that the S23 is smaller, so it fits better in my hand. The battery lasts FOREVER. I pretty much just charge it once a day. And the camera quality is much better. Would definitely recommend any Samsung product over the iPhones I had in high school/college.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone!
on June 27, 2023
Posted by: Elle Jay
from NEW YORK
Expertise:Intermediate
I actually traded in my Flip Z phone. I was having issues with the case. I didn't really like the mini display. 😕 This phone S23 is amazing great price. Camera is way better quality. Easy exchange and, set up. Works as described.
I would recommend this to a friend!
Features
2
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic!
on June 26, 2023
Posted by: JellyElt
from Carrollton, TX
Expertise:Intermediate
This phone is sleek, pretty and very intuitive! I love the suggestion GIFS, my friends are loving them too. So easy to use and EVERYTHING from my S10 transfered over in a few minutes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some features are confusing
on June 22, 2023
Posted by: Eliana
from Delaware
My pictures are a mess. I record my guitar lessons and sime of them play horrible music over the lesson.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 26, 2023
Hi there Eliana, thank you for taking time to share your thoughts with us about your Samsung Galaxy S23. We understand how important the videos of your guitar lessons are you to and we want nothing more than to help you get the best quality content we can. We have included a link to an article about all the different features and settings of your camera. We appreciate you being a Samsung customer, and we also included a link to the Samsung Support Team if the article doesn't help resolve your difficulty. We appreciate you being a Samsung customer. -Elizabeth
The best camera features on your Galaxy S23
https://www.samsung.com/us/support/answer/ANS00091862/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
The best camera features on your Galaxy S23
https://www.samsung.com/us/support/answer/ANS00091862/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent battery life
on June 22, 2023
Posted by: Mrfigtree
from Indiana
Expertise:Intermediate
I have had this S23 128gb for a little over a month and i love it. The battery only needs charged every 3 days with heavy usage. The camera is also great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nowhere near as impressed as I expected to be.
on June 21, 2023
Posted by: Tenakey
from Asheville N.C.
Expertise:Intermediate
I got this phone a month ago after wanting it since it's release 4 months ago in Feb.i was dying for this phone words can't express the excitement I felt opening the box.Ive always loved the galaxies I had before but not so impressed with this one.I miss the edge perhaps the edge is the feature I love most without it I'm not to impressed almost wish I'd gotten a note 20 or 10 instead I'd trade it in a second for either one.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 22, 2023
Hi Tenakey, thank you for your feedback on your Samsung Galaxy S23. We are so happy to hear how excited you were about a brand new device, and understand there will be a learning curve with new software updates. We would be more than happy to assist you with any difficulty you are experiencing, and the full product manual and Samsung Support Team have been linked below for your convenience. If you prefer the previous Note series devices, the closest we have available today would be the Galaxy S23 Ultra. We appreciate you being an enthusiastic Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US