Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5
Awesome Phone
on August 30, 2023
Posted by: Widget20
from Highland, Michigan
Expertise:Intermediate
I got my new Samsung Galaxy S23 about a month ago and I LOVE it❣️ I've Always been an Android girl and the Samsung phones are My Favorite. I am a Big picture taker and the camera on my new phone is Amazing ❣️ It's a purchase I'm Proud of. Forever Samsung Lover❣️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excellent starter phone.
on August 24, 2023
Posted by: simbananadotnet
from Houston Texas
Expertise:Intermediate
I've had this phone for a month and so far I've had no issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad wire earphones connection
on August 23, 2023
Posted by: Wiretrap2023
from Los Angeles CA
Expertise:Intermediate
I got this phone over 6 months ago. Like the size and the camera. Watching shows is also an upgrade from my old phone. What I don't like is the connection change for wire earphones. I have gone through 3 pairs already because the connection is loose and the sound goes off. Very disappointed
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Response from Samsung USBy Debra, Social Commerce, August 25, 2023
Hello there Wiretrap2023,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your cup of tea. Without having more information available about what you are currently experiencing with your device and not being able to ask you any follow up questions, I recommend reaching out to Samsung Support at your earliest convenience. Please do not hesitate to reach out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your cup of tea. Without having more information available about what you are currently experiencing with your device and not being able to ask you any follow up questions, I recommend reaching out to Samsung Support at your earliest convenience. Please do not hesitate to reach out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Easy for this senior citizen to use
on August 15, 2023
Posted by: lhglenn
from Fairfax, VA
Expertise:Intermediate
I am very happy with my new Galaxy S23. It took no time at all for me to learn how to use it. It completely fulfills my telephone/texting needs. Great product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Transition!
on August 9, 2023
Posted by: Bonita
from Ahoskie, North Carolina
Expertise:Intermediate
I had a S9 which was the best phone ever! It died. I was devastated. Didn't realize the S23 was the same size. It is the perfect phone to transition to after the S9. Approximately same size with updated features. It is a comfortable phone for Baby Boomers. It can be the best for Gen X and Z also. Can do anything you need it to do. I needed a simple phone for email, texts, and pictures. And calls lol. I love this phone just as much as I did my S9. A wonderful phone to transition to.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything's cool but the fact that they took my..
on August 3, 2023
Posted by: Dayz
from NY
Expertise:Expert
Everything was fine until they decided to remove the one thing that separated android and iPhone....and now if they gonna take the extended memory mind as well keep the iPhone this is a complete waste of money I like the battery life is awesome but my memory bruh you should be adding more nit taking
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 3, 2023
Posted by: Bird lover
from Tyler, Tx
Expertise:Intermediate
Love it and the purple color. 💜 Super fast and great camera!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on July 28, 2023
Posted by: Ciko
from Scotch Plains, NJ
Expertise:Intermediate
I got this phone about two months ago as replacement for S9
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US