Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1 out of 5
4.1
(194 Reviews)
Open Ratings Snapshot
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product. 
(
139 out of 182
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5 out of 5
5
Samsung galaxy
on June 10, 2023
Posted by: Trcyp
from Alabama
Expertise:Beginner
I bought this a month ago and so.far so good..Thank u
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!
on June 12, 2023
Posted by: Lexxx
from Denver, CO
Expertise:Expert
Samsung just keeps amazing me, yes I love it. You need to try it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on June 12, 2023
Posted by: Cutegirl
from Tucson,az
Expertise:Expert
I love my new phone and it works super good. Takes good pictures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good
on June 14, 2023
Posted by: PastelButterfly
from Queens, NY
Expertise:Intermediate
I’ve only had the phone a few weeks but it works well. Battery life is good, it’ll last all day long without needing a charge. It’s fast and I like how you can have 3 ways to unlock your phone all in use. The light up around the phone notifications is a nice feature. I’m happy with my phone so far
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
New phone love
on June 16, 2023
Posted by: Happy buyer
from Chicago
Expertise:Expert
This phone offer is great. The features are amazing
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on June 18, 2023
Posted by: Charles
from Tucson AZ
Expertise:Expert
Thos phone is amazing I love the 2 line capabilities
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The awesome camera
on June 21, 2023
Posted by: James
from Ohio
Expertise:Expert
I bought this a month ago and so happy that I did Cuz The camera is awesome. The download is so fast, it's unbelievable.
I'm glad I purchased this.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Nowhere near as impressed as I expected to be.
on June 21, 2023
Posted by: Tenakey
from Asheville N.C.
Expertise:Intermediate
I got this phone a month ago after wanting it since it's release 4 months ago in Feb.i was dying for this phone words can't express the excitement I felt opening the box.Ive always loved the galaxies I had before but not so impressed with this one.I miss the edge perhaps the edge is the feature I love most without it I'm not to impressed almost wish I'd gotten a note 20 or 10 instead I'd trade it in a second for either one.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 22, 2023
Hi Tenakey, thank you for your feedback on your Samsung Galaxy S23. We are so happy to hear how excited you were about a brand new device, and understand there will be a learning curve with new software updates. We would be more than happy to assist you with any difficulty you are experiencing, and the full product manual and Samsung Support Team have been linked below for your convenience. If you prefer the previous Note series devices, the closest we have available today would be the Galaxy S23 Ultra. We appreciate you being an enthusiastic Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
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