Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Average customer rating
4.1
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
115
4 Stars
30
3 Stars
22
2 Stars
9
1 Star
18
76%of customers recommend this product.
(
139 out of
182)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 128GB (Unlocked) - Lavender
Customer Rating
5
GREAT FEATURES
on September 30, 2023
Posted by: Mona
from Oregon
Expertise:Intermediate
I bought this phone a month ago and so happy i did. Have been a Samsung fan for years, last phone was an S9, then used an Iphone for 9 months and decided to go back to Samsung. The camera is amazing!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but small
on September 29, 2023
Posted by: Tann
from New Mexico
Expertise:Beginner
I like it but it's small and not as user friendly as I thought it would be.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on September 29, 2023
Posted by: Kiki
from Florida
Expertise:Intermediate
I previously had the S21 and loved it. I traded up and I'm so disappointed. The phone itself is smaller and I'm just not impressed with any of the features. Everything seems slower and more awkward to use.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, October 2, 2023
Good day Kiki,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing more details regarding what you may be currently experiencing with your Galaxy S23 and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting when you have the availability in your busy schedule. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing more details regarding what you may be currently experiencing with your Galaxy S23 and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting when you have the availability in your busy schedule. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Easy great features to use
on September 28, 2023
Posted by: TazLoc
from Salina,KS
I've been in love with the galaxy series for years and the new galaxy s23 doesn't disappoint
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
G23
on September 27, 2023
Posted by: Jamy
from Fort Worth,Tx
Expertise:Intermediate
So far am satisfied with the purchase only had it about 4 weeks now
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23
on September 21, 2023
Posted by: Sonia
from Miami Florida
Expertise:Intermediate
Great phone and featurs great color.I found it to be small at first but got use to it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone and works great.
on September 20, 2023
Posted by: Joni
from Boonville indiana
I had my old phone 3 years but dropped it and busted the screen. It was an note 9. Good phone and still worked perfectly. Now that I have the 23 I am in love once again. It's just the perfect phone for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Liked the S9 better
on September 20, 2023
Posted by: Dizz
from District of Columbia
Expertise:Intermediate
S23 is nice but I miss the curved edges of the S9 it has such a better feel in the hand and was so much easier to use. The screen is very slick on the S23 which makes it hard to type. It's a pretty phone but instead of improving they just keep making there phones more like apple. If I wanted an iPhone I'd get one! Quit trying to copy apple and bring back the unique qualities that make Android and Samsung different!!!
Features
4
Performance
3
Design
1
Value
4
Written by a customer while visiting Samsung US