Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Customer Rating
5
Great phone!
on February 9, 2024
Posted by: Puglover
So far, extremely happy with this phone and the quality is fantastic! Ultra version.
Written by a customer while visiting Samsung US
Posted by: Matthew
Verified Purchase:Yes
Incredible phone due to the AI features. Watching YouTube for tips and tricks to make the most our of the phone. Overall very happy 😊
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Nope
on February 1, 2024
Posted by: Disappointed
Horrible...display and colors suck..I wish I could have my old phone back!!!
Response from Samsung USBy Social Commerce, February 2, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5
💯Battery👌Learning 👍Awesome ❤️ Beautiful Phone
on March 11, 2024
Posted by: ExtremelyFearlessMAGA
from Phoenix AZ
Expertise:Intermediate
I just bought the Samsung Galaxy S24+ Sapphire Blue I traded my S22+, which I also loved btw. The battery on the S24+ is exceptionally above and beyond the S22+ 100% This is the reason for my trade in and boy did I hit the jackpot with this trade! I'm learning more & more tricks I can do ie: recording on screen; split screen; AI; summarizing and so much more just say "hey Google how do I..." and a YouTube video will guide you This phone is amazing. I cant wait to keep learning. ❤️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy Social Commerce, March 19, 2024
Hello ExtremelyFearlessMAGA,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24+. It's so nice to hear that you have been having so much fun with your Galaxy S24+ since unboxing it! We strive to provide the best products on the market to our customers! Your S24+ comes with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, you can take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. The camera uses AI Zoom to take better zoom photos. Take a moment to check out our YouTube channel to look at the awesome new features that you now have available in your brand-new device. We currently offer 26 videos that are dedicated to the S24 Series and those wonderful features that you now have available since purchasing your new device. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. For your quick access, I have also linked your device manual so that you can easily customize your brand-new device. We hope that you continue to love your new device as much as the day that you unboxed it! Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24+. It's so nice to hear that you have been having so much fun with your Galaxy S24+ since unboxing it! We strive to provide the best products on the market to our customers! Your S24+ comes with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, you can take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. The camera uses AI Zoom to take better zoom photos. Take a moment to check out our YouTube channel to look at the awesome new features that you now have available in your brand-new device. We currently offer 26 videos that are dedicated to the S24 Series and those wonderful features that you now have available since purchasing your new device. Generative Edit gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! With Circle to Search, you can quickly find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. For your quick access, I have also linked your device manual so that you can easily customize your brand-new device. We hope that you continue to love your new device as much as the day that you unboxed it! Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Marsha
Expertise:Intermediate
Verified Purchase:Yes
Other than the phone being stunning, it performs amazing and I LOVE the 120hz screen. I upgraded from the s20+ and I don't regret it one bit!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better Pictures & horrible display when outside
on March 24, 2024
Posted by: Leax44
from Miami, FL
Expertise:Intermediate
The camara needs more new update (pictures). There is a big difference between my previous 21+ to the 24+ pictures. Also, when I'm outside and the sun is too bright. I don't know why buy my display is really hard to see, even when I put the brightness to the fullest. It is really hard to see the display
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: JMonts
from NJ
Expertise:Intermediate
Verified Purchase:Yes
I bought 2 phones its been 2 weeks now. The s24+ is perfectly working fine. But my samsung flip 6, start making a noise when closing or opening.(click noise) This is kind of a disappointment because I saw a lot of comments online that flip 6 has this issue.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 21, 2024
Thanks for providing us with your honest feedback, JMonts. We always appreciate hearing from you and value you as a loyal customer. We noticed you reached out to let us know about the S24+. The Galaxy S24 and S24+ have larger displays compared to the S23 and S23+. Additionally, the S24+ is equipped with a QHD+ display, longer battery life, and larger battery capacity than both the S24 and the S23+. We love to see that your S24+ is working perfectly for you! Please remember that we provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. If you have any other concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Long Beach Ca
Expertise:Expert
Verified Purchase:Yes
Upgraded from the S22 Ultra and I love the design and build. It fits in my hand really well. Screen is nice and sharp and the bezels and equal on all sides. My battery life doubled from the S22 Ultra and I'm using the phone way more intense. I do miss the S pen but I'm slowly getting over it. The cameras are really good and don't mind missing the100x space zoom. To be honest the battery life totally makes the upgrade worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US