Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5
(292 Reviews)
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product.
(
183 out of
201)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Posted by: Mindy
Verified Purchase:Yes
I had an S21, loved it. The S24+ looks just a little bit bigger but feels much larger. It is so clear and easier read. It's really fast. Highly recommend it
Written by a customer while visiting Samsung US
Customer Rating
5
tmac013010
on April 1, 2024
Posted by: Trisha
I just was given this phone. I am totally overwhelmed with it! So much fun with very clear photos which is important to me. It will take me awhile to figure everything out as I had an LG Venture before. What a change!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Going from an S10 to S24+ beyond awesome
on April 8, 2024
Posted by: JERKY42
from Newnan, GA
It maybe took me 4 days to get everything transferred and set up to my liking, but I am so happy with my new phone. First time I set a phone up by self and I'm 82 yrs young!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Nicole
from Gainesville FL
Expertise:Intermediate
Verified Purchase:Yes
My phone arrived on time and safe and sound. The color is beautiful and switching my stuff from my old to the new was the easy part.
Now the transferring of phone service was a bitteicky but luckily i just call my phone provider and they guided me through everything.
I had my new phone up and running within 1hr 30ish minutes.
Overall amazing new phone plus the lovely color.🧡
Now the transferring of phone service was a bitteicky but luckily i just call my phone provider and they guided me through everything.
I had my new phone up and running within 1hr 30ish minutes.
Overall amazing new phone plus the lovely color.🧡
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Onegrimeyczar
from USA
Expertise:Expert
Verified Purchase:Yes
Exactly what i was i looking for at the price i was comfortable with. Still feature rich and premium feeling while not the "ultra" brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: wingman
from New York
Expertise:Intermediate
Verified Purchase:Yes
In general really love this phone, with a few caveats. Battery life, features, camera and display are great. However, I typically keep my phones in vibrate mode and the vibration strength on this S24+ is far to weak and subtle, even when set to maximum compared to previously owned Galaxy phones. Couple that with the lack of a notification LED like the S9 that I replaced with this one, and I miss a lot of calls, messages and reminders. Have researched and tried every trick I can find to address this shortcoming without much success. Oh, well. I am also finding that the Wi-Fi link rate is slower than my other phones on any given Wi-Fi network. I frequently find that my family members' Galaxy S22, S21 and my old S9 phones will all connect at, and maintain a higher connection speed than the S24+, not a great deal slower, but I my home network is a Netgear Nighthawk RAX-80 (Wi-Fi 6) and I am a little disappointed my S24+ doesn't perform as well as others on it.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Just ok
on February 2, 2024
Posted by: Jtowngirl75
Like the design. Volume is horrible. My s21 had better volume. Is anyone else's phone getting really warm quickly? Mine did before I even finished setting up. Also played a game for 30 mins, again really warm.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Good day Jtowngirl75,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn some awesome tips on keeping your device within its perfect temperature threshold to avoid the possibility of overheating. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24+. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn some awesome tips on keeping your device within its perfect temperature threshold to avoid the possibility of overheating. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Posted by: Seebz
from Long Island, NY
Expertise:Expert
Verified Purchase:Yes
Works flawlessly, love the size. I tried a Pixel in between galaxies, never again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US