Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Average customer rating
4.5 out of 5
4.5
(292 Reviews)
Open Ratings Snapshot
Rating breakdown 292 reviews
5 Stars
217
4 Stars
39
3 Stars
18
2 Stars
8
1 Star
10
91%of customers recommend this product. 
(
183 out of 201
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 512GB (Unlocked) - Marble Gray
Customer Rating
5 out of 5
5
Amazing Phone
on January 12, 2025
Posted by: Kaylee
from Ohio
Expertise:Expert
Verified Purchase:Yes
Absolutely love Samsung! So happy to switch back over!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24+ unlocked
on January 17, 2025
Posted by: Cindy
from Ft. Wayne, Indiana USA
Verified Purchase:Yes
Very nice phone, easy to use. Nice green colored phone to. Wish they had more choices though...oh well..lol
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Phone - Super Price
on January 18, 2025
Posted by: USAF
from TX
Expertise:Intermediate
Verified Purchase:Yes
Love the capabilities of the S24+ and the trade in price was excellent.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing
on January 20, 2025
Posted by: BBQue
from Florida
Expertise:Expert
I traded my z flip 5 for this phone and it was the best decision I've made, this is the best phone I've owned in years and I got 0 complaints with it. I normally don't like taking pictures but the camera quality has me acting like a photographer now haha.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 23, 2025
Hey there BBQue, we appreciate your feedback on your Samsung Galaxy S24+. We are ecstatic to hear how pleased you are with the usage of your new phone, especially the camera. We hope you have also found ways to enhance your photos with the Galaxy AI feature Generative Edit. We have provided a link to the Samsung Support Team below to answer any questions that may xome up as you continue to explore your new phone, or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Plus
on January 26, 2025
Posted by: Susan P
from Lincolnton, NC
Expertise:Intermediate
Verified Purchase:Yes
Great Phone. Have nothing bad to say about this product.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 28, 2025
Hi Susan P, thank you for your feedback on your Samsung Galaxy S24+. We couldn't be happier to hear how pleased you are with the usage of your new phone, and that you have no complaints thus far. We have provided a link to the full device manual to assist you in exploring the full capabilities of your device and the features of Galaxy AI. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Camera absolutely is a disaster.
on January 28, 2025
Posted by: Sharan Saku
from WA
Expertise:Intermediate
Verified Purchase:Yes
I am very disappointed with the camera of this phone
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 29, 2025
Hello Sharan Saku, we appreciate your feedback on your Samsung Galaxy S24+. We understand how valuable your camera of your device is to you every day to capture your memories for posterity. Without knowing the specifics of your experience with your camera we have provided links to troubleshooting guides for dark or blurry photos, we have also provided a link to the full device manual to help you with the Generative Edit feature of Galaxy AI that can help you with your photos. Lastly, we have provided a link to the Samsung Support Team if your frustration continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life is SUPERB!!
on January 30, 2025
Posted by: Gigi Bee
from McLean, VA
Expertise:Expert
I've been using this phone for over 3 weeks and I am absolutely LOVING IT!! It's blazingly fast for downloads, the battery life is superior to the S22+ and the camera is EXCELLENT for quality photos - and all for a great price. The battery lasts all day long even with heavy usage. I purchased the blue and it is GORGEOUS!!! My husband also purchased it in grey and he loves the battery life on it as well - especially in his line of work, where he needs to take photos of progressive work. The S24+ is the best Galaxy so far! Do not believe the bad reviews - try it & decide for YOURSELF. This model is a huge upgrade!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 5, 2025
Hi Gigi Bee, we appreciate your feedback on your Samsung Galaxy S24+. We couldn't be happier to hear how much you are loving the all day battery life and usage of your new phone. We would love to hear from you again any time in the future if you ever have questions, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buy
on February 5, 2025
Posted by: Lezel
from ATL
Expertise:Intermediate
Verified Purchase:Yes
I lobe my mew phone. I'm not one tht has to kpnup with the latest and the greatest new thing. Inhad my previous phone for 7-8yrs. So, with tht sd. Im very satisfied with my new phone. The process was great!! The Samsung agent was great. He save me some $$ and made the process seemless.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 6, 2025
Hi there Lezel, we appreciate your feedback on your Samsung Galaxy S24+. We are ecstatic to hear how pleased you are with the upgrade to your new phone. We love that you had such a positive experience with the purchase and are loving the usage thus far. Please, reach out to us the Samsung Support Team, linked below, if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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